Nothing extraordinary about this location. Staff was a bit harried at check-in although I was the only one at the desk at the time. Friendly but scatter-brained. The air-conditioning didn't work...although having the settings at the coldest level possible, my room only cooled from 74.5 to 72.5 after 8 hours...they did send up a box fan and offered to move... more

Stayed here for a business trip for 2 nights. Great location, close to major highways and the galleria. more

This hotel has a pretty lobby, great looking restaurant and friendly staff. However, the shared internet PC are in a not-so-private area. The rooms are not impressive with their 22 channel 25 inch tv. No spa or working swimming pool. Gym is small. I prefer some of the other 3 star hotels nearby. more

This was our fifth event at this property in the last 18 months. We just love coming back. The staff always goes above and beyond. Our events are always very succesful and I know I couldn't do my job as a planner without Donna who is available 24/7 during the retreats. Great F & B staff that makes you feel... more

Stayed here for a business trip. Rooms and overall facilities well kept and clean. Staff was wonderful. Not much entertainment in walking distance but hotel shuttle can get you where you need to go. 24 hour WalMart next door comes in handy for when the airline loses your luggage. more

I got a concierge level room on the 10th (highest) floor while being booked at a convention rate. The property is conveniently located, with an adequate restaurant and very close to numerous excellent restaurants on Beltline Rd, Addison. The breakfast buffet included in the price was good. The room and bathroom were spotless, with good housekeeping. Experience with the registration... more

I have stayed here a number of times for work. They are making updates. The first one is the workout room. It is really above par for a hotel. The rooms are still a bit worn. However, I am a Hilton Honors Gold member so I get the best rooms. Before I was Gold the rooms were hit or miss.... more

There was some contruction going on, but it never bothered me. The first room I was given had a non-smoking badge on it, but it reeked of cigarette smoke, so I went back to the front desk and asked for another. The second room was fine, a normal room but next to the Presidential Suite on the 4th floor. Service... more

We paid $189 plus taxes for a room that looked like it hadn't been decorated in fifteen years on a corridor in the process of being refurbished although nobody appeared to be working on the refurbishment during our stay. The ice and vending facilities were out of use while the floors were being re-tiled. The signs said, very helpfully, "Pardon... more