Good Hilton. We stayed for family short vacation and it was much more comfortable than Embassy Suites on Stemmons freeway which was dated and noisy in the room. The bad thing for this hotel was that some towels were very old so I did not feel like using. Since we were tirerd we gave up going out to the best...
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Thank you for your recent review of our hotel. We are glad that you enjoyed your stay. We apologize that you did not like the quality of the towels and have passed on your comments to our Director of Housekeeping. We hope that you will stay with us again in the future.
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The family wanted to do something a bit different this Christmas, so decided to take a li'l road trip to Dallas. Because of hubby's travel points through work, this hotel made our short list & we were very glad we chose it. Although it's probably more business travel oriented, the staff was exemplary, the rooms (entire location, actually) were immaculate...
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Thank you for your recent review. We are so glad that you and your family enjoyed your stay with us. We hope you will visit us again in the near future. Thanks!
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This is one of the few Hiltons that I've stayed in the US which lacks the "I was built in the 80's" feel. The decor is quite nice. The rooms are large, and the bathrooms are spacious and well appointed. The entire hotel is clean and it has the most efficient staff that I've ever experienced at a Hilton.
Parking...
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Thank you so much for your review. We are so happy to hear that your found our staff to be very efficient. We will pass on your kind words to our staff. They always enjoy hearing from a satisfied guest. We hope to serve you again in the near future. Thank you.
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The number one priority for me is comfort. I mean, generally I'm only wanting to sleep in the room, not stay there the whole time. Our room had been recently remodeled and was very nice. The reservation had been incorrectly booked for a king, but they were able to give us the two queen beds we had requested.
Staff was...
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Thank you for posting our first review for the new year! We are glad you enjoyed your stay and hope to see you back again in 2012. Thank you.
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Average Hilton Hotel. Valet parking an additional $22.00/day. I qualify for Executive Level with free breakfast in the "Executive Lounge". Nobody told us "Lounge" was being remodeled and the temporary location was not on our floor. Ice machine did not work on our floor. Staff very friendly and accomodating. The bathroom sink and bath drains in our newly remodeled room...
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Thank you for your review. We apologize that our Executive Lounge has been moved temporarily while the 18th floor is being updated. It should be back in its proper location within the next few weeks. If you did not report the slow drain in your guestroom while you were here, we would like to know what room you stayed in...
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I know this hotel is in the middle of a major renovation, and that may have something to do with the things that bothered me about this stay. Overall the hotel looks nice and has plenty of ammenities to offer. I only spent one night, before flying out of DFW recently. Here are the pros and cons:
Pros: The hotel...
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Thank you so much for your in-depth review of our hotel. We are glad that you were pleased overall with your visit. If you didn't report the issue with the thermostat to us when you were here, we would like to know what room you stayed in so our Engineering Department can fix this issue. Also, we apologize for the...
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Very nice Hilton with an extremly nice staff. The room was clean, but I had no room service menu and it was late so I ate a snack from my bag and went to bed. The executive lounge had a nice breakfast. The gym was small, and at 6:30am every machine was taken. But overall, it was a good hotel!...
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Thank you for your review. We apologize that there wasn't a room service menu in your room, as all rooms should always have this available to our guests. Also, there is a full-service fitness center in our building complex if all our fitness equipment is in use. However, there is a nominal fee to use this fitness center. We hope...
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Spent a couple of days over Thanksgiving at the hotel. Pros--clean, safe and great location. Also scored a great deal on Expedia at $80 a night. Terrific deal for this location of Dallas. Cons were no fridge in room, no vent/heater in bathroom, and very little for kids to do for fun. This is a business hotel.
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Thank you for your recent review of our hotel. Even though we do not have refrigerators in our rooms, we do have them available. Just inquire at the front desk and they will be happy to arrange to have one delivered to your room. We hope to have the pleasure of serving you again in the future. Thank you.
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Have stayed here twice and like the location and quality of the hotel. Staff very friendly, room and property clean and the food is good. Parking is a bit of a walk to the hotel and I think it was $13. The lobby is inviting but also loud. Convenient to The Galleria and central to most of Dallas. I do...
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Thank you for your recent review. We hope you will choose us again as your "home away from home" the next time you visit Dallas. Thank you!
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The hotel was very clean. The staff was friendly and helpful. Our room was large and very clean.
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Thank you for your recent review. We apologize that you were booked in a double bedded room. If you need to change your room type at check in the next time you stay with us, please let us know and we will always do everything possible to accommodate your needs. We hope to see you again in the near future....
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