The hotel was nice, but the location was really odd. It's on the fringe of downtown, but is somewhat cut-off by a ring of roads. Not the best place to stay if you want to explore Downtown Dallas on foot at night. More

The room was adequate, but not extremely nice or anything. Wi-Fi cost extra, as did breakfast. Even the water bottles in the room were marked $4.50 each. Give me a break. Quit trying to wring your guests for every little dollar. Reception was nice enough. We used the valet services, but it took a long time to get our car.... More

My stay at this hotel came as part of an airfare package. I took the "business plan" at an extra $40 a night, which included a full breakfast and in-room wireless Internet access. These items are usually fee-based and would have cost at least $40 alone; the business plan also thows in free US long-distance, a Wall Street Journal or... More

I was booked into this hotel by my company for a large conference held at the convention center. Location was a big issue for me. Overall, my stay at this hotel was excellent, but the location caused the rating to go down. The hotel is stylish, clean, and comfortable. I had an updated room with a good view of downtown... More

My company hosted a reception for our clients, roughly 100, at the Hyatt late January. I cannot say enough wodnerful things about the catering staff! They were attentive, friendly, and kept us informed with the levels of food we had left the entire duration of our 2-hour event. Victor, Jesus, and their staff were amazing! With that being said, I... More

I stayed at the Hyatt in January, while attending a conference, and it was a madhouse. The taxi driver let us out in the street because we couldn't make it up to the proper drop-off. Apparently, people leaving the hotel by vehicle had no patience because I was very close to getting run over and my suitcase was spared by... More

I would not recommend staying here unless you are with a convention. There are too many great hotels in Dallas. It is chaotic and loud when they book several conventions at a time, as they did on our recent visit with our AWBD convention. The rooms are small and very clean, and not all of them have safes. Our friends... More

I am at a convention and staying at the Hyatt. Pryor to the event, I stayed one night at the Omni which is a 3 month old hotel with a fantastic steakhouse (Bob's). It was exquisite in everyway. I have always thought of the Hyatt chain as an upscale outfit and expected nothing less than I had experienced the night... More

Really enjoyed my business stay at the Hyatt. The location was great in downtown, and the space was impeccable. It was beautifully decorated, with many different areas to relax or visit in the large lobby. The customer service was 5-star; especially when I was hungry at 2am, and had no car and the room service ended at midnight, and the... More