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The Westin Park Central


Hotel class 4.0 of 5
12720 Merit Drive, (Formerly Sheraton), Dallas, TX 75251
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Reviews you can trust

60% Recommend
3.5 of 5 stars 48 reviews
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By trip type
All (48)
[ Date ] [ Rating ]
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5 of 5 stars
Adelaide
2 Nov 2009 | Trip type: Friends getaway

We are from Adelaide in Australia. Travelled throughout the USA for 3 months. On our one day in Dallas, we checked out of the Westin Park Central to spend the day at Dealey Plaza and the 6th Floor Museum before flying out the same night. It rained and rained and rained all day in Dallas. We were soaked through to... more

A ok hotel.
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3 of 5 stars
Austin, TX
21 Oct 2009 | Trip type: Business, Solo travel

The hotel was A ok with me for the price that I paid... well under $100. However, they stick you with some fees that weren't expected, such as internet use and parking. The parking garage (if you choose not to valet) is located behind the hotel and can be kind of a hassle if you are carrying a lot of... more

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5 of 5 stars
longview, Tx
20 Oct 2009 | Trip type: Couples

Went to the Red River Rivalry and this has been one of my best nights stay in a hotel in a long time. Staff was helpful, room was clean and the bed was very comfortable. I was on the 11th floor and needed toothpaste and after calling it in at 9:11 pm, staf was at my door at 9:14. I... more

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5 of 5 stars
Houston
18 Oct 2009 | Trip type: Business

Another great stay at the Dallas Park Central. I have been a frequent guest at that property since 1982. Fantastic customer service from the front desk staff, especially Younis. He always makes me feel welcome. Service express manager Michael delivers "great service" regarding room service anything to make my stay great. Finally, Glen the front desk manager is fantastic. Makes... more

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4 of 5 stars
seattle
12 Oct 2009 | Trip type: Business

The hotel rate was much lower than I'm used to for a 4 star hotel - maybe it's just Dallas... The room was fine (the usual), maybe a bit older than other hotels, but nothing to complain about. The gym was the highlight of the hotel for me - one of the larger hotel gyms I've seen. I spent some... more

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5 of 5 stars
Atlanta
11 Oct 2009 | Trip type: Business

I would highly recommend this hotel if you are travelling on business or leisure. The room was very comfortable and spacious. The staff here is what really made it great! They were very accommodating in all areas. The food was delicious! All in all it was a great hotel! more

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5 of 5 stars
OKC, Oklahoma
21 Sep 2009 | Trip type: Family

Check in and out was quick and painless, covered parking very accessible, restaurant and bar service was great in fact all amenities were in very good condition and well maintained. Our stay was rated A+ by all who attended and we are looking forward to another stay with Westin in Dallas or other cities that Westin has property. more

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1 of 5 stars
St. Louis, MO
25 Aug 2009 | Trip type: Couples

If you don't really feel like getting a good night sleep, then by all means book at this hotel. My biggest complaint here is the doors for adjoining rooms. They might be made of cardboard. We could hear the couple in the room next to us until 4:30am in the morning. Even a normal conversation can be easily heard. For... more

Management response from
WestinParkCentralGM, General Manager

I wish to apologize for you not getting a heavenly night’s sleep while you were at our property. We do everything we can to ensure that your nights are restful at the Westin. We would have been more than happy to move you to a more serine area if we would have known of a problem. We are very happy...

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5 of 5 stars
OKC
21 Aug 2009 | Trip type: Business, Solo travel

It was a great stay, the staff and hotel were great, great location and I will be back more

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5 of 5 stars
Pasadena, California
19 Jul 2009 | Trip type: Business

As a business traveler, I am very loyal to Westin and to Starwood. You can generally expect first class service and the Park Central is no exception. The staff was extremely helpful and the room was clean, well appointed and exceeded expectations. I like the Park Central (LBJ and the 75) location because it is between Plano and Dallas. Highly... more

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The Westin Park Central Also Known As

  • Westin Park Central
  • Westin Hotel Dallas
  • Westin Dallas
  • Dallas Westin
Address: 12720 Merit Drive, (Formerly Sheraton), Dallas, TX 75251