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All 189 Dallas hotels »

The Westin Galleria Dallas

4.0 of 5
13340 Dallas Parkway, Dallas, TX 75240
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Ranked #27 of 189 hotels in Dallas
4.0 of 5 stars 190 Reviews
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190 reviews from our community

What travellers say about this hotel
  • Very nice(10)
  • Valet parking(7)
  • Window seat(4)
  • Room service(4)
  • Only complaint(3)
  • Great choices(3)
  • Continental breakfast(3)
  • Flat screen(3)
  • Ice skating(3)
Traveller rating
    74
    62
    28
    12
    14
Only show reviews for Family (37) | Couples (39) | Business (73)
Date Rating
AMA768
Texas, United States
1 review
1 helpful vote
3 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

A colleague and I checked out of the Westin Galleria Dallas today after a 2-day work conference held at the hotel. For 2 nights, our room was priced at well over $500. When that kind of money is involved, there are certain expectations that naturally occur, the most important being cleanliness. As hotels are a public place, there are certain... More

Was this review helpful? Yes
Andrea Sorensen, Director of Sales at The Westin Galleria Dallas, responded to this review
17 February 2012

Hello AMA768, Thank you for taking the time to write such a detailed review. We take your comments very seriously as we strive to exceed expecatations. Regardless of rate, cleanliness is a priority and we would like to ensure we follow up. Feel free to contact our executive office directly to let us know what room needs attention, as we... More

teeratliff
Keller, TX
Senior Reviewer
9 reviews
4 of 5 stars Reviewed 9 February 2012

This was my first time staying at this location.. and it was definitely an enjoyable experience... it's the perfect place to be if you want to be in the middle of things...there is a restaurant inside the hotel.. not to mention shopping right at your finger tips... the staff was very attentive to my needs.. and indeed helpful.. I will... More

Was this review helpful? Yes
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
13 February 2012

Hi teeratliff, Thank you for your review of your recent stay with us. I am glad you had an enjoyable experience with us and that our staff was attentive to your needs during your stay. We look forward to having you back with us again soon. Sincerely, Courtney Van Amburgh The Westin Galleria Dallas Sales & Marketing More

williamtwo
Eagle, Idaho
Contributor
17 reviews
83 helpful votes
4 of 5 stars Reviewed 8 February 2012

I booked through Priceline at $73 a night taxes included, which is an unbeatable rate for this hotel. I would have given it 5 stars but 1) I didnt get a chance to eat in the hotel eateries 2) my bathroom drains were clogged upon first using my shower and sink - the hotel did repair them immediately after I... More

Was this review helpful? Yes
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
13 February 2012

Hi williamtwo, Thank you so much for your thorough review of our property. I apologize your drains were clogged upon your arrival to your room but am glad our housekeeping staff was able to quickly solve the problem. your stay with us. Next time you stay with us, if you're able to squeeze in time for a meal at our... More

Jaylasmom
Conway, Arkansas
Senior Contributor
29 reviews
3 helpful votes
5 of 5 stars Reviewed 5 February 2012

We stayed the weekend at this hotel. The rooms were clean and comfortable. We were on the 11th floor facing the highway. You could hear the cars going by but it didn't bother me. They have curtains that will black out the room for good rest. It has a shower with 2 shower heads and two people can easily fit.... More

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Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
13 February 2012

Hi Jaylasmom, Thank you for your review of your recent stay with us. I am glad our valet were able to accommodate your parking needs and that you were able to take advantage of our close proximity to the Galleria Dallas. Although you enjoyed the amenities in your room and bathroom, I appreciate you bringing to our attention the less... More

AmarilloByMorning
Amarillo, Texas
Senior Contributor
21 reviews
12 helpful votes
5 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

We spend a lot of time in Dallas, and until now, we have not chosen a "go-to" hotel, simply because there are so many fine places to stay. The Westin Galleria is our new favorite. Because we had caught an early morning flight, we arrived at the hotel at 9:30 am, expecting to leave our bags with the bellman. To... More

Was this review helpful? Yes
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
13 February 2012

Hi AmarilloByMorning, Thank you so much for your lovely, descriptive review of your stay with us. I am so glad you now have a “go to” hotel on your future trips to Dallas! We look forward to having you back with us soon. Sincerely, Courtney Van Amburgh The Westin Galleria Dallas Sales & Marketing More

afclakr
Senior Reviewer
10 reviews
4 helpful votes
5 of 5 stars Reviewed 31 January 2012

Stayed at the Westin at Galleria Mall for 4 nights and it was a very restful and enjoyable stay. Front desk staff polite, friendly, professional, and helpful. Valet staff was speedy bringing your car up, polite and helpful with directions if needed. The housekeeping staff was dry through in servicing my room. It's location next to the Galleria Mall was... More

Was this review helpful? Yes
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
1 February 2012

Hi afclakr, We are so glad to hear you were able to rest and relax at The Westin Galleria Dallas. As the first impression to our hotel, we take delight in knowing our valet met your needs. Sincerely, Courtney Van Amburgh The Westin Galleria Dallas Sales & Marketing More

EllenS5507
Durham, North Carolina
Senior Reviewer
7 reviews
5 of 5 stars Reviewed 23 January 2012

Fantastic location - attached to Galleria Mall. Staff was attentive, hotel was spotless. Loved the window seat in my room -- complete with a pillow! Bathroom shower was very nice. Extremely convenient meeting rooms - right near the entrance to the mall for easy access at lunchtime. More

Was this review helpful? Yes
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
1 February 2012

Hi EllenS5507, Thank you for your kind review of our staff, amenities, cleanliness and close proximity to the Galleria Dallas. I'm glad you were able to take advantage of what we have to offer during your stay. We look forward to having you back with us soon! Sincerely, Courtney Van Amburgh The Westin Galleria Dallas Sales & Marketing More

Allen T
Jackson, Mississippi, United States
Senior Contributor
33 reviews
28 helpful votes
4 of 5 stars Reviewed 17 January 2012

Went for work... Very close to everything in Dallas... Right next to a mall... Seafood resturant downstairs was above average... Plenty of options and places to eat... Rooms were nice and clean... staff very friendly... very enjoyable stay. More

Was this review helpful? Yes
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
1 February 2012

Hi Allen T, Thank you so much for your kind review of our hotel.We look forward to having you back again soon! Sincerely, Courtney Van Amburgh The Westin Galleria Dallas Sales & Marketing More

australiawithkids
Tennessee
Reviewer
5 reviews
11 helpful votes
5 of 5 stars Reviewed 17 January 2012

No, we don't have little girls who would go crazy at the American Girl store next door... but we do have two young boys ages 10 and 14 who absolutely love this hotel. Why? Because how easy is it stay at the hotel -- and walk out of the elevator, turn right and you're in the mall? Yes, the mall... More

Was this review helpful? Yes
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
1 February 2012

Hi australiawithkids, I'm glad the concierge level was available for you and your family to enjoy during your stay. We appreciate your return and look forward to having you back again in the future! Sincerely, Courtney Van Amburgh The Westin Galleria Dallas Sales & Marketing More

Eltenista
Lima, Peru
Contributor
15 reviews
6 helpful votes
3 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

My First visit to hotel. Enjoyed the days because is into the mall and I was buying every days of my travel. However, I found a little problem: Is a difference that I didnt see in other hotels with same level, the clean workers didnt order the things clean personal in the bathroom. So when I came back to room... More

Was this review helpful? Yes
Courtney Van Amburgh, Marketing & Sales at The Westin Galleria Dallas, responded to this review
1 February 2012

Hi Eltenista, Thank you for your review. I am glad you were able to take advantage of our close proximity to the Galleria Dallas and squeeze in a little shopping during your stay with us. Although your restroom was cleaned well, I am sorry for the inconvenience of your toiletries not being placed back in their original order. We have... More

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The Westin Galleria Dallas Also Known As

  • Westin Galleria Dallas
  • Westin Dallas
  • Dallas Westin
Address: 13340 Dallas Parkway, Dallas, TX 75240

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The Westin Galleria Dallas
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