I had the most worse experience one can have. I was traveling with a large number of colleagues and we selected Extended Stay America, Fort Worth as the manager agreed to give us special rates. However, as it turned out, their manager (Miss Trish) hooked us up on a much higher rate than the hotel's normal rate and had kept... More

I was placed in this hotel for about a month for business. Had I known it was in such poor shape, I would never have agreed to staying here. Upon arrival, I was greeted by a sign that read the clerk was out for lunch for 30 minutes. I waited for half an hour before I was greeted by a... More

Should be listed as a 1+ star. The hotel didn't seem as bad as described by the other reviews. The office staff definitely is confused. The room was a standard efficieny type. We requested a non-smoking double and that's what we got. The room, kitchen area, beds, sheets and towels were clean. The bathroom wasn't anything fantastic. The location is... More

Another experience with a hotel that treats Hotwire and Priceline customers as second class. Hoped for an east facing non-smoking room. Got the west facing (and hotter than hell) smoking room. Asked about being switched the next day, "Sorry - we're booked." How come I was able to call the 800 number to their reservations and able to book a... More

After having to change our travel plans due to work conflict, but needing to travel for Holiday time with family, we booked this hotel thru AAA. Upon arrival we were told that the NON-SMOKING room we had requested was not available but that they did have a room with a King size bed. We were placed in the room furtherest... More