Terrie - The feedback provided in your review is much appreciated. I sincerely apologize that this stay with us was not as pleasurable as a past one. The staff and I strive to provide clean rooms and comfortable surroundings for all of our guests to enjoy, which is why it is so saddening to read that we were unable to... More

Thank you for taking the time to post a review. It is the goal of our facilities to offer an affordable alternative for extended stays while providing excellent customer service in a clean, safe setting. With no lease agreement, we are a perfect choice for those seeking free wireless internet, a well equipped kitchenette, free sattelite channels, and the convenience... More

It is with great pleasure that I humbly respond to your kind words stated in your review of our facility. The entire staff at your Crossland Economy Studios in Fossil Creek, Fort Worth, Texas, assign high standards of Customer Service presented to all who choose to come to our facility. We are committed to bringing the best possible experience to... More

I would like to personally thank you for taking the time to write such a nice review. Our hotel is committed to providing the best possible guest experience, and it is wonderful to read that such was the case for your visit. It is our goal to provide a clean, safe, and comfortable room for every guest, every time, which... More

Thank you for taking the time to review your recent stay. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your room. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. For that I am truly sorry. I am eager to respond to your concerns regarding... More

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I can assure you that I have brought each of the issues you expressed to the attention of our staff. We know that we didn’t get to be a member of America’s number one family of extended stay... More