My friend and her husband live just outside Dallas and had booked 2 non-smoking rooms at the Quality Inn & Suites for 1 night. We chose this hotel because it had a shuttle service to and from Billy Bob's at the Stockyards (however when we asked what time the shuttle service left the hotel the male clerk on Reception just... more

The whole motel smells SO BADLY. It smells like there was severe water damage. The carpets need replaced I think. It's very difficult to connect to the internet and none of the bathtubs in the place drain down, so you're left to take a shower standing in dirty water. The man manager/owner will try and charge you approx. $100 for... more

Booked this hotel for a business trip, which turned into a nightmare due to the experience we had with this hotel. The room was utterly filthy (urine and pubic hairs on the toilet, cigarette ash on the floor, large orange stain on mattress, graffiti on bedsheets...need I go on?), security is non-existent (came back to find our door left unlooked... more

I chose this hotel because they had a jacuzzi suite. We got married in Fort Worth and I wanted a special room. This hotel was an awful choice to say the least. Thankfully, we checked in two days before the wedding - which gave us enough time to find a new hotel! We stayed one night and in the a.m.... more

I stayed there this last weekend because there was a free shuttle to Billy Bobs, The shuttle was about the only good thing about the hotel the driver who took us there was great we had some people who got alittle to drunk and they made sure that all were back to the hotel and in the rooms safe. But... more

The rooms were not clean, our reservation was NOT in the system, and they said there was no shuttle service! My wife left her flat iron there inthe bathroom. She called 1 hour after we left and they said they had it and would mail it within the next business day. 3 weeks later it STILL has not arrived and... more

In a nut shell, this property advertised a free shuttle to and from Billy Bob's from 8PM to 2AM. They lied. The shuttle took us there (we tipped $25 total) but our party of 10 had to take 2 separate taxis totalling over $60 for a ride back to the hotel. We called the shuttle three times starting at 1:07... more

I Stayed there the 31st and at first everything was great but found out the only have one american there working could not communicate with anyone but the shuttle drivers and one desk guy that was very helpful The shuttle was great took me to the stockyards and then returned me back That is the whole reason U stayed there... more

I stayed at the Ambassador this past weekend and there were so many problems. The staff was very unprofessional.rooms very DIRTY nothen on the continental breakfast the only service they say they offer that is the truth is the shuttle service It was Great the driver helped us out they offer special rates to and from Dallas and anywhere you... more