Everything was nice until we checked out. We made reservations over a month in an advance. My wife paid with her debit card and the funds was transferr out before we got confirmation of our reservation. We had stayed there four other times with no problem in the past. This time the girl at the desk wanted to rerun my... more

Should you want the best in hotel hospitality then you need to visit Mr. Hemant Pandya, General Manager @ Best Western Fort Worth Inn & Suites so that he and his qualified staff members can mke your hotel experience a pleasurable one. My favorite is the cleanliness of the hotel and their breakfast bar and especially the Texas shape size... more

I stayed for 3 nights at the Best Western Fort Worth Inn and Suites this Month. The room was large, clean, well laid out and not too cramped as some hotels can be when you are staying multiple nights. the clerks and manager went out of their way to be kind courteous and make sure that my needs were met... more

When making the reservation in advance, the night clerk was wonderful to deal with. He even helped me with suggestions of places to see and things to do when we got there. When we arrived the eveing clerk was also super friendly. We experienced the great Texas hospitality that everyone hears about. The room was clean and nothing was broken... more

Our first hotel in USA . We were touring Texas. Good value for money. Good & adequate breakfast. more

We often stay in Best Westerns - this one was so bad we're going to rethink this policy. The "newly renovated" room had bad water damage in the bathroom, our request for a crib was never acted upon, the towels were dirty, and worst of all, when at 1:30AM some drunks mistakenly tried to enter our room, THEIR ROOM KEY... more

I arrived at the motel and they did not have my reservations, I waited in the lobby for a hour and a half. During this time the manager was tied up with a customer in front of other customers giving him a great deal, saying how he needed his buisness and he would give him his room for only $35.00... more

I requested a King bed suite with couch bed in living room. The first room we were given did not have a microwave as listed; only a a refrigerator. The carpet was in terrible shape; coming up in places and stained badly. The air conditioner left an odor of burning cigars in the room. It turned out that the air... more

When we checked in we discovered our bed was broken and I mean really bad broken it took 4 complaints to get something done. The room was also dirty and many things were broke. The security was terrible and the service was none exsistant. more