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All 12 Garland hotels

Holiday Inn Garland

3.0 of 5
5110 North George Bush Freeway, Garland, TX 75040
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Holiday Inn Garland
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Ranked #4 of 12 hotels in Garland
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36 reviews from our community

    Trip type
Traveller rating
    14
    13
    4
    3
    2
Date Rating
Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 14 June 2013 NEW via mobile

I travel often for work and recently stayed here. Hotel is nice, but the service was terrible! I would not stay here again. Also, the power went out for a long time and no one was able to assist. Nice hotel, poor management. I would keep moving on to the next hotel.

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Wylie, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 May 2013

Our electricity out and with one family member under the weather and one restless child, we decided to seek out a hotel room. I called ahead and the front desk clerk was very nice. We packed up and went to the hotel. Check in was a breeze. Our room was great - it was clean and quiet. The whole hotel... More

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Paul B, General Manager at Holiday Inn Garland, responded to this review
5 June 2013

Dear guest I am sorry to hear about the inconvenience you had, and I am glad we could offer you a great stay to offset that. We are thankful for your word of appreciation and would love to see you back. More

Joplin
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 May 2013

We spent a couple of nights at the Holiday Inn Garland, Texas and were very comfortable. The room was clean and in very good repair. We enjoyed the beds. The staff were quick and efficient as well as friendly. This is a very nice property for a pleasant weekend. We did not try the restaurant or bar this trip but... More

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Paul B, Manager at Holiday Inn Garland, responded to this review
22 May 2013

Dear Guest, Appreciate your kind words. We value your opinion and will assure you to offer same consistency everytime you visit us. Thank you for choosing us once again as your choice of hotel. Thanks More

Branson, Missouri
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 19 May 2013

A boutique feel with the funky decor in our room. Lime green and orange walls, contemporary print window treatment and bedding. Very clean, excellent front desk, always quick to respond, great location. We did use the indoor pool and it seemed clean, but there was a little odor. I am in the hotel business and would stay here again.

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Paul B, General Manager at Holiday Inn Garland, responded to this review
5 June 2013

Dear Team Member, I am glad you liked the décor and liked the color combination of our walls. We are fairly new property and our entire team works really hard to keep it that way. Once again thank you for kind words and we shall see you soon. More

Top Contributor
92 reviews 92 reviews
24 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 18 May 2013

Cool new hotel, it was super clean & the staff were very friendly. The bar is cool but was pretty dead during my stay. Great beds, good size room, flat screen TV. Location is a lil remote, but firewheel area is close. Movie theater, restaurants, shopping, & water park.

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Paul B, General Manager at Holiday Inn Garland, responded to this review
5 June 2013

Dear Guest , I am glad you liked our “Cool new Hotel” and yah there is plenty of recreational options around here .We are just min away from great dinning , mall and water park . Would love to see you back. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013 via mobile

I've stayed here twice and I absolutely love it. When my partner comes in from out of town..we choose to stay here. Its a quite place. I love the service we get and overall experience is always good. Kick back and relax.

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Paul B, General Manager at Holiday Inn Garland, responded to this review
5 June 2013

Glad to hear you get same consistency every time you stay with us . Would love to have you back . Thanks for choosing Holiday Inn More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 March 2013

My family and I stayed here for a week for a vacation. The hotel looked very nice and the staff was friendly. The room and bathroom was a good size and clean. The restaurant had good food for the price. The location was within minutes of shopping, and the highway. The only problem we had was the fire alarm went... More

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Paul B, General Manager at Holiday Inn Garland, responded to this review
4 April 2013

We are glad your were able to enjoy your time off with us. Hopeful we will get to serve you again on your next visit . More

Nashotah, Wisconsin
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 25 January 2013

I was down in Texas on business and then vacation. My father lives down there and my Sister and myself went to visit him. We got a hotel to just spend some time together and have some fun. When we stumbled upon the Holiday Inn it looked nice and the front desk worker was very nice to us. We got... More

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IHGCare, Guest Relations Manager at Holiday Inn Garland, responded to this review
7 February 2013

Dear Taylor C, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

Longview, Texas
Top Contributor
125 reviews 125 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 28 December 2012

This property is very well run. I have stayed at 50+ IHG hotels in the last five years and this one ranks close to the top of my favorites. It is extremely clean and the staff is very friendly. I was going to have one nightcap and then retire but the bar tender was so outgoing and friendly I stayed... More

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See 2 more reviews by tomthbomb for Garland
Paul B, General Manager at Holiday Inn Garland, responded to this review
4 April 2013

Dear Guest, Thank you so much for your wonderful comments . I am really honored to hear that you value our hotel so much. We thank you for patronizing us and we would love to have you back . More

Frankfort, Michigan
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 28 November 2012

Stayed at this Holiday Inn over the Thanksgiving holiday. The rooms were clean and the beds comfortable with the exception of the pillows. They were banded soft or firm but it meant nothing. They were firm or lumpy. I called for a soft pillow but it took so long I called again and told them I needed to get to... More

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Paul B, General Manager at Holiday Inn Garland, responded to this review
5 December 2012

Dear guest we appreciate your candid comments. We take guest reviews very seriously and make every effort to improve our Modus operandi based on guest feedback. I am glad you had a satisfactory stay with some minor concerns. Being part of hotel chain we have some compliance standards and every effort is made to make sure to incorporate all guest... More

 
 
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Additional Information about Holiday Inn Garland

Also Known As:
Holiday Inn Garland Hotel
Holiday Inn Garland Hotel Garland
Address: 5110 North George Bush Freeway, Garland, TX 75040
Phone Number:
Region: United States > Texas > Garland
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Business Hotels in Garland
#5 Family Hotels in Garland
Price Range: £
Hotel Class:3 star (3*)
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