First let me start by saying that my stay at your hotel at 3891 South Great Southwest Parkway, Grand Prairie TX was a good one. I was there (10-15-09 thru 10-18-09) with two other couples. We had a very good visit to the Dallas metro area. BUT I will probably not be staying at THAT hotel or any other Quality Inn Suites ever again! Not because the stay was not good or not because there wasn't an elevator or not because the breakfast wasn't any good! The only reason is that the YOUR STAFF doesn't know and apparently doesn't care to tell me the truth about what happen to the items that I had left in my room(225) and that they SAID they were going to ship them to me. I had left a reading book and a notebook there that Sunday morning (10-18-09). When I called back on Monday(10-19-09) and ask about the items, they told me that house keeping had brought the items to the front desk and asked how I wanted to pick them up? I live in North LIttle Rock, AR and I needed them to shipped to... more