I called and was able to set up my stay in less than 5 mintues, I merely mentioned the birthday occasion. Check in the day of stay was less than 5 mintues. We were helped by all and were even sent up a phone charger adapter from the mention of a forgotten one. The staff snet girfts and cake 2... More

My husband pulled off a surprise birthday weekend with the help of the Gaylord Texan. The room was a Jr suite overlooking the "hill country" section of the fabulous atrium. I spent Sat at the spa which was pure pleasure. That evening the hotel "consider it done" service helped Hubby set up the party in our room. The food and... More

The hotel is beautiful. I was greeted as if I were staying at a 5 star resort. We checked in and was offered a room upgrade for an additional $40 a night. My husband inquired if it was worth it. The guest service rep said "most definitely". Our room was nice, but very small. The only drawer space was the... More

We stayed at the Gaylord as our 10th wedding anniversary present to each other. The resort grounds were gorgeous and immaculate while the scenery from every room was beautiful. The inside atrium where all of the restaurants are located feels like a tropical paradise with plenty of sunlight coming in through the glass ceiling. Every area inside the atrium is... More

We stayed at the Gaylord this past weekend. I got a good deal on Hotwire, I don't think I would've picked this hotel without the deal. It's a beautiful hotel and the rooms were very nice. We enjoyed breakfast one day at the restaurant. Like many of these types of hotels, the restaurants are very overpriced--but it was good. Room... More

The Gaylord is a beautiful resort hotel with great customer service, superb food and comfortable clean rooms. The Glass cactus is a fun place to unwind and dance to counry bands. My favorite was at Zeppole Italian restaurant. The sea scallops and shimp dish was divine! The hotel has so many amenities that you dont have to even leave the... More

I hate this hotel. The stupidest form of letting money go down the drain. Accommodations are in line with a value hotel, but at least value hotels price matches what you paid for. I don't even know how they found a way to make your bed so uncomfortable. $25 valet parking,and it seems like coffee was a prank just to... More

We stayed feb 9 for one night as our connecting flight to Cancun was the next morning. This hotel was a pleasant surprise. Very big, lots of restaurant choices and different areas. We had dinner at the southwestern restaurant and then sat outside by the outdoor fireplace. They offer complimentary transportation to the airport as well. The only thing that... More

I recently finished a company training hosted at the Gaylord Texan. Everything was under one roof. The temperature inside was a comfortable 73 degrees while outside was averaging in the 40's. The service was awesome. I really liked the personal notes each day from the turndown staff. Everyone I interacted with was professional and was looking to provide the highest... More