Nice looking place and friendly staff but the service was bad. I waited at the airport for an hour until they called me just to tell me to take a cab (which they reimbursed but an hour of waiting at the curb was rediculous. Later that night the shuttle was again... an hour late to a desitnation that was ---as... more

The hotel is located nearby the Dallas airport. On the site you can read they have an airport shuttle, and they have, but better is to give them a call, we were picked up by another Comfort Inn shuttle, we showed the driver the print out of the hotel and he took us with him, but as said to the... more

very clean rooms, spacious, great breakfast, quiet, close to anything you would need. My husband, three young kids and I had a great experience. Slept wonderfully!! We will stay here anytime we are close. Would highly recommend. more

WOW..WOW...WOW... That's all I have to say about this property.... let me start off by saying you won't find a better staff at any area hotel... There was one gentleman in particular (Sasha) who went above and beyond anything I've ever seen from a Front Desk clerk to accomodate me with everything I needed... Breakfast was adequate and the rooms... more

Can't find a better deal. We were only there one night but it was very convenient to the mall and the Bass Pro Shop. Everything was very clean and almost new with plenty of parking. We enjoyed the large bathroom with jacuzzi tub. Breakfast was adequate. Can't go wrong in the grapevine area. more

This hotel was 1 of a few mailed to us with a wedding invitation. It was a great choice. Friendly help that went overboard and the breakfast was plentiful and varied. The rooms were very nice, clean and had everything you could want. While the pool wasn't the prettiest, it was a good size and clean with plenty of towels.... more

I think I could find something wrong at any hotel. I did this one too. The air conditioning was not working good. After an hour I talked to the front desk. They said there air was having problems caused by intense heat wave. The worked were very apologetic and found a room with good air. It was also an upgrade.... more

We were in Grapevine to attend a conference at the Gaylord Texan. I had stayed at the Gaylord Texan before, but as far as a hotel goes, the Comfort Suites rooms were more comfortable and roomier, the bathroom was beautiful and very large, the buildings were neat and clean, and the staff was courteous and extremely helpful. As students travelling... more

The Comfort Inn at Grapevine was such a pleasure to visit. It was so comfortable and guest friendly. Our room had the jacuzzi and the shower. It was beautiful. The room was spacious and has a microwave and a frig, coffee. Unlimited coffee, tea and fruit in the lobby. Good variety of hot and cold continental breakfast evry AM. Computer... more