My husband booked this room over the phone without my knowledge while we were out to dinner. The lady at the front desk was kind and when we were not given the room we wanted she happily gave us a new room. Our room was clean and nice. Plenty of large fluffy pillows and the comfort of the bed was wonderful. Lots of space and everything was very clean. A large breakfast with lots of choices. The only thing bad I can say is other Hotel guest letting their children take tons of food leaving us to wait for the poor lady to refill everything. Then while we are waiting watching those children dump all that food into the garbage. Someone should have spanked their parents. This hotel was great and I have recommended it to our friends. One last thing is was great value for the money we spent. Have paid more and gotten much less from other hotels. more