We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Henderson

Free Newsletter

Interested in Best Western Inn of Henderson and Henderson?

We'll send you updates with the latest deals, reviews and articles for Best Western Inn of Henderson and Henderson each week.

  • Save Best Western Inn of Henderson
  • E-mail this page

Explore other Henderson resources:

Best Western Inn of Henderson


Hotel class 2.0 of 5
1500 Highway 259 South, Henderson, TX 75654-670
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights from Boston to Shreveport

Reviews you can trust

Rating summary
3.0 of 5 stars 4 reviews
Excellent
Very good
0
Average
0
Poor
Terrible
By trip type
All (4)
Family (0)
Friends getaway (0)
Solo travel (0)
[ Date ] [ Rating ]
Save Review
1 of 5 stars
Texas
15 Apr 2009 | Trip type: Couples

This place is in serious need of attention. Air conditioner did not work and the room smelled really bad so we were moved to another room that needed better cleaning and toilet tissue and there was a leftover box of melted ice cream bars in the fridge. If it wasn't for the fact that we were going to only be... more

Management response from
Susie Lee, General Manager

Best Western Inn of Henderson has been under new management since July 2009. We have made many improvements such many new air conditions, bathrooms and highest of importance on room comfort and cleanliness. I apologize you had a bad experience with us but I would like ask you to try us again. We've added many new amenities such as a...

Never again
Save Review
1 of 5 stars
Nacogdoches, Texas
14 Jul 2005 | Trip type: Business
4
people found this review helpful

This hotel is an old property that has apparently not been kept up. The rooms are small and contain old furnishings. The restaraunt is closed permanently. The continental breakfast was sub par at best. The lady at the front desk was less than helpful with even the most menial requests. The hotel has no business center and charges guests for... more

Management response from
Susie Lee, General Manager

I am the new General Manager for this property and I can only apologize for the bad experience from long ago. We have made vast improvements to the property and while we are a little older we provide many more amenities than the other hotels. Please give us one my try and ask for me or the front desk supervisor...

Save Review
2 of 5 stars
Houston, TX
23 Nov 2004 | Trip type: Business
8
people found this review helpful

The rooms were clean and comfortable, but the staff was very rude and disrespectful. They also tried to over charge me upon check out. The lady at the front desk would not give me the name of the manager or owner. A complaint was filed through Best Western corporate office. I have yet to recieve a response from the property. more

Management response from
Susie Lee, General Manager

I am the new General Manager and I can only apologize for previous employees and managers. We have a completely new front desk staff and have extensive customer service training. I hope you will give us one more try. Please ask for me at check in.

Save Review
5 of 5 stars
Freeport, Texas
9 Jun 2003
3
people found this review helpful

I have stayed at this Best Wetstern on two occasions. I was very pleased with their services. If I needed an extra blanket or pillow, the staff was more than willing to provide me with them. My children could even go up to the front desk and were treated as humans and not brats. The continental breakfast has a great... more

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Best Western Inn of Henderson? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust

Do You Own Best Western Inn of Henderson?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Best Western Inn of Henderson Also Known As

  • Best Western Henderson
  • Henderson Best Western
Address: 1500 Highway 259 South, Henderson, TX 75654-670