Although the visit to Houston was a sad trip because of losing a wonderful friend, the stay at the Crowne Plaza was fabulous. All and I mean all employees were friendly, helpful and bent over backwards to provide the entire group with anything requested. The handicapped accessible room was the best I've had the prevaledge of staying in. Great room... more

As a 30 year traveler I have seen (as I am sure many if you have) the fast paced, hurried, get in and out and quit honestly the lack of service pride in one's occupation. Well, at the Crowne Plaza Suites- Houston/Sugarland 9090 Southwest Freewayin Houston, TX 77074 you get the best. As soon as you walk in you get... more

it was the first time that i stayed at the Crowne Plaza Suites Houston Sugar Land - booked by my company: - the suite was spotless, roomy, and felt soft and home-like - the bed and pillows, were very confortable [usually i have trouble falling asleep], but i slept like a baby - conveniently located between downtown Houston [Galleria, Westheimer],... more

My parents had a room and my husband and I had a room. We asked to be close to eachother and the hotel staff accomodated our request cheerfully. The hotel is beautiful and everything was clean. The staff handled special requests promplty. My favorite things: the beds (awesome), the pillows, the leather sofa, the huge flat screen tvs (in the... more

I just wanted to give a general "You Guys Rock!" to literally EVERYONE who works there. Everyone there was super nice and unbelievably good at what they do, So I just wanted to give them a well-deserved Thumbs Up! They had awesome cookies, too ^_^ They even got me some hot off of the cookiesheet. If anyone is down that... more

we enjoyed our stay here. breakfast was great. everyone made us feel at home. we highly recommend the crown plaza. more

I thourghly enjoyed my stay at this facility. The room I stayed in was very clean and the hotel staff was very nice. more

We enjoyed our 2 night stay here and would stay again. It is close to the popular galleria area without the galleria prices. It is off the I-59 which i though would be very noisy in our suite but it turned out to be fine plus they give a complimentary sleep kit with and eye mask and ear plugs which... more

We were 4 people at the Crown Plaza. All of us had a great time there. The Staff was great to us. We were 2 adults and 2 teenage girls who had a blast, and met new friends to hang out with. My daughter loved it because we were right next to the Olive Garden which she loves. The room... more