We stayed two nights at the Crowne Plaza. The hotel is older and used to be an Embassy suites, it's a little run down but they try to keep up with it. The hotel is in a bit of a rough neighborhood. If you stay there, ask for a room away from interstate 59. We arrived around 9:30pm and I... more

This property is a converted Embassy Suites so the rooms are spacious. But more importantly, the people at this hotel are all about service. We had received a very favorable rate for a show that was at the Reliant Center and they offered a complimentary shuttle service. Seems we were the only ones who attended the show but they were... more

Be very careful. The Crowne Plaza Sugar Land is NOT in Sugar Land. Sugar Land is an upscale suburban town with million dollar homes. This hotel is in Sharpstown. Unless you drive a 1989 lime green Buick with gold trim, $2000 "spinners" and are packing heat, stay FAR FAR away from Sharpstown. That being said, if you are willing to... more

Where to begin? from the incredibly nice check-in person who saw the expression of my travel-all-day-drive-four hours weary face; she immediately upgraded us to the Executive Level suite (husband is Gold Priority Club Member) and a free buffet breakfast The room -- WOW! Gorgeous glass-paned doors, a huge sitting area with a leather couch and Plasma TV #1 plus a... more

we stayed on 9-6-09. As we arrived after a long driving day, from the outside I was rather underwhelmed. It seemed to be a rather blocky motel/hotel type structure. Then we walked inside. Now I was impressed. a little elegant, a little modern, stretched out and spacious. And that was just the lobby. The rooms were better. Lots of space,... more

I had a wonderful experience with everything I needed at the touch of my finger. The room was great and bed even better. It was the best night sleep away from home I have gotten in a long time. The check-in/out process took about 5 minutes and the people were kind, courteous and smiling constantly. more

The hotel was very beautiful, was very big but quiet. The rooms were very big and comfortable, we were 6 people and we fit perfectly in the room. The business center was perfect and it was open all day. Also the staff was very nice and helpfull. more

Preetty good attention Excellent service Nic3e facilite more

It's a pleasure to stay at a hotel where true customer service is still a priority. Excellent value for the money in a clean hotel. Did I mention outstanding customer service?! I will stay here again! more