Recent flight cancellation by KLM resulted in voucher to this hotel. The van driver tried to give us all a positive attitude as all the KLM passengers had waited 3 hours for the vouchers to hotels near the airport. The van to the hotel was in sad shape, but check-in was quick and the receptionist had a great attitude even... More

I stayed here after United cancelled my flight. The reception people were ok, not hotel friendly (as it should be), but not rude/bad. The shuttle driver was so sweet, kind, and friendly. I was sick and tired and this individual made my day! He was chatty, but not an annoying type of chatty just awesome! He was careful about making... More

This place is absolutely disgusting. Dirty, smelly, and rude staff. Please do not go there for your own sake. Was sent there by United Airlines after a delayed flight. United should be ashamed to send people tom a place like this. IO would rather have slept on the floor of the terminal which would certainly have been cleaner.

I usually dont write reviews unless there is an exceptional circumstance. My recent stay at this place has forced me to comment. If I can at least persuade 1 traveler from going elsewhere instead of AMBVI, i think i have done someone some good. While I have no gripes with the staff (and they were actually helpful and friendly) this... More

The hotel charged me a few bucks more than the booked online price Roaches, roaches roaches and a little lizard on corner wall in room Van driver/front desk guy, Jerry, was very professional & nice Hotel charges $1.00 for a photocopy Scary scary neighborhood area (it is October!!) 1st room had 2 hangers. I had to change rooms (small lizard),... More

This place is race specific.the rooms have issues..towel rack falling off wall,ac leaking inside room causing floor to soak and stink,pull out couch a complete waste,never have any extra blankets,not willing to help certain races,rude front desk people, ridicoulos prices considering the look and nature of this place.drugs are traded in parking lot. Laundry machines never work and the front... More

I was on my flight from Panama to Boston and we had to cruise through the west coast of Central America and Mexico to land at Houston due to a tropical storm, that was ok, but delayed us for 1 hour and made us miss our flight from Houston to Boston. The airline says they are not responsable for delays... More

We stayed here courtesy of United Airlines, who put us here due to flight delays. We arrived at the ground transportation center at Bush Airport at about 11:00 pm. An Americas Best van was full and just leaving. The driver assured us he would drop off his passengers and return for us. At almost 12:00 am, as we were standing,... More

Who would have guessed the 40 minute wait for the shuttle would be the best part of the stay. Like many reviewers I stayed as a result of a voucher on a cancellation. The nice but incompetent staff are clueless. The stains, the stink, the bugs, the creepiness. I would call it a welfare hotel but that would be an... More