This was the worst hotel stay my family and I have ever had!! The air conditioning in the room was off when we arrived. We had made the reservation well in advance and had even already paid for it via our credit card. The hotel personnel KNEW we would be arriving, yet did not turn on the air conditioning. The... more

Probably the worst hotel I have stayed in Houston area. Old AC units sitting on corridor for days not being cleaned up. Tiny lobby area with free breakfast, so all hotel guest can share the sole table with 4 seats. The lobby area stinks. On the bright side, it's close to Katy Freeway (I-10), so you can leave the hotel... more

I'm currently at this hotel, and don't understand all the bad reviews. The check-in was quick and pleasant, the room is clean and adequately stocked (although the towels are a bit thin), the furniture is nice (looks fairly new), and the bed comfortable. The linens on the bed are clean and acceptable. The immediate block surrounding the hotel is industrial,... more

Me and my family decided to stay there for a weekend because we thought we got a really good deal off of priceline.com. Well let me just tell you I wouldn't recommend this hotel to a homeless person. The staff was very unfriendly and their so called cont. breakfast consist of stale cereal and old cofee. The room was very... more

Me, my wife, my daughter and my grandson all decided that we needed a little weekend retreat so on the10th we booked in advance our stay here for the following week, the weekend of the 16th. We arrive at the hotel at 4pm the 16th. We tell the front desk man, Rick I believe his name was. That we had... more

The hotels easy access didn't make up for the bad neighborhood. There were shady people hanging out, I was unsure if they were employees or guests, but they made me nervous. There was no parking when we arrived around midnight and the room itself was awful. Dingy sheets and uncomfortable mattresses made it impossible for me to sleep. There were... more

When I asked to have a beeping smoke alarm fixed, the "manager" told me he would see to it when he wasn't busy. Then he resumed reading his book! When he got around to coming to my room, he berated me for not taking care of the problem earlier in the day! "It's not houskeeping's job to take care of... more

We landed for the graduation this year and expected a good treatment. We were given a warm reception to a room where the shower water force was milder than the tap. We requested for a room change. Now we were in for another surprise - ROACHES!!! strewn over the floor. Secondly, the bathroom door wouldn't close at all - an... more

Arrived before concert so had to check in and leave immediately but noticed right away that the room smelled bad, like urine? Plus neighborhood feels very unsafe, was worried about car, men hanging around staring rudely. Returned from concert & realized room really did smell awful, plus stains on mattress pad showing through sheets. Noi way we were sleeping there.... more