Had to go to Houston for a funeral which is never pleasant. The hotel's staff was wonderful and made us feel very welcomed and comfortable. Spent 3 days and would reccomend this property to anyone. Room and entire hotel was very clean. My daughter last her stuffed animal and we thought it was gone when we asked the desk clerk... More

We had to seek shelter from the Texas wildfire raging in our area, and had to drive some distance to find one not booked-up. When we arrived, tired, hastily packed, disorganized and slightly "dazed and confused", we were met by friendly, helpful staff. We were assigned a room very near a side entrance,(which ended up being a blessing) for unloading.... More

We had planned to stay at this hotel for two nights... Our entire stay lasted maybe THIRTY MINUTES! The staff wasn't "rude" but more like semi-warm dishwater, I mean not really offensive, but NOT what you want or expect. After we checked in- the process wasn't bad, I asked about the in-door pool... "Oh, it's not working"... HUH? I told... More

My daughter and I came into town for a big soccer tournament and wanted to stay somewhere that we knew would be hassle-free. Other Holiday Inn Expresses have been great, so I figure this one would be no different. Check in went smoothly. They were out of twin rooms, but the lady at the desk said she'd get us a... More

We had all what we needed. The rooms were nice, clean, the breakfast was great. We liked the location, 5 minutes away from the Willowbrook Mall, grocery stores, Hair Salon, pharmacy, my teen loved the Best Buy store which was so close by. Wallmart was also very close, and so was Target. THere were several restaurants near by too. we... More

I'm here for 1 week and it is now my second day. My luggage has been lost by the airline. There is a clerk by the name of Gary that does a great job at welcoming you. He has gone the extra mile to provide me with extra toiletries until my bags arrive. The room is nice and clean. The... More

We have stayed here a year ago but they have undergone some renovations since then. There was ample parking and the staff was welcoming and efficient. USA Today was available in the lobby and the room was nicely decorated. It included a large hotel fridge and a microwave, as well as the standard room coffeemaker. The complimentary hot breakfast included... More

We rented three rooms, our family had come down to Houston for a wedding. We stayed two nights with no complaints. The staff was friendly and very helpful. The first night we got there, one of the rooms we had smelled like smoke, and they were more than happy to give us another room. The breakfast was good, eventhough the... More

I believe this Holiday Inn has been recently converted from another hotel. The furniture appears to be fairly new in the rooms and the overall property is clean. Staff was friendly but didn't really "shine", not that I really expected them to a Holiday Inn. Rooms are basic and as I mentioned above appear to have new furniture. Bathroom was... More