Besides the fact that it is so over priced for what it is, the rooms smell and aren't clean they also have roaches. The shuttle is anything but dependable we were left strainded several times and forced to pay for a taxi. I can go on but I think I've said enough to warn people from staying here.
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Dear 333mam,
Thank you for taking the time to convey your comments regarding your recent experience with us. I am most disappointed and concerned to read your comments. I would greatly appreciate further information regarding your stay in order that I can investigate further. We have sent you a private message to obtain additional details about your experience.
Sincerely,
Brenda...
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The standard room I reserved was small but clean. The beds were soft with soft pillows. The bathroom was small. But it had no stuffed up sink or tub . The shower head worked well with a decent flow of water so I didn't have to struggle with having soap left behind. The room did NOT have a musty hotel...
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The hotel lobby was very beautiful and our room at first glance was very nice. We stayed in the Tower and had two double beds with a view of Reliant Stadium from the 6th floor. The bathroom had in some of the corners what appeared to be a mild mold issue. The heater would not kick on and we didn't...
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Dear WifeofMichael,
Thank you for taking the time to write a review of your stay at Crowne Plaza Hotel Houston- Medical Center. Your feedback is very important to us as this assists us in continually improving the services and facilities we have to offer to our guests.
We would like to express our sincere apologies for the shortcomings you experienced...
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We checked in at the Crowne Plaza - Medical Center on a Friday night and were greeted by two persons at the front desk. They were very cordial and checked us in within minutes. We were given our room keys, card with passcode for free internet access along with another sealed envelope hand printed with our names which they said...
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I have been to this property several times before, and have always been satisfied.
The room was clean when we checked in, bedding was clean, TV was not a big screen, but had adequate channels and picture quality.
The complimentary in room WiFi internet was very fast, and supported 802.11n as well as a, b, and g speeds.
In the...
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Dear Guest,
It was a pleasure to have you as our Guest at the Crowne Plaza medical Center, your positive comments and compliments to our facilities and Staff is very much appreciated, we value your opinion and take Pride in improving upon our service.
We have shared your comments with our Staff, especially where we need to maintain higher standards,...
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Went there a week ago, had a great time. Shuttle will take you anywhere within 5 miles which a great help for those who are going to visit relatives at the medical center. The room was clean and the whole place was better than the crown plaza in downtown.
Real close to the reliant stadium for a visit to support...
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Thank you for the great review, we are strategically located close to all areas in and around Houston, even our shuttle service is available for longer distances than most hotels in Houston, we give special attention to all our guests and in particular to all patients and their visitors, being close to reliant stadium is an advantage that we share...
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I stayed here while interviewing at the Medical Center, and thought it was great. My room was in the main tower, which I believe has been recently renovated because my room was really nice (a lot better than I would have thought after reading these reviews). Everything was clean, bed was nice and soft, bathroom was new-ish, complementary wifi was...
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My husband and I spent two nights at this hotel. We were there for a business conference. The hotel is very tired, needs a good cleaning and management that pays attention to details. The desk clerk told us we had "a complimentary upgrade", however our room was a small standard room that fronted the very noisy freeway. But (wow!) we...
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It saddens us very much to hear about some of the challenges this Guest experienced, Our goal is to meet all the guest expectations, we have done work throughout the property and we are in the process of doing more to upgrade the property. We appreciate the comments stated by the Guest, but also would like to highlight that our...
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I prepaid my room for 7 nights. Traveling to Houston I wanted something comfortable, clean and quiet during my business trip, but instead I got an unwelcome visitor, a rodent, a mouse! I was changed to another room, but was not able to sleep very well. I don't recommend this hotel at all. The building was Gulf Coast, third floor....
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I am very sorry to hear about what the Guest indicated, but would like to highlight that our property goes through regular Pest control visits and we find this issue very irregular, we have directed more attention towards this particular room, and we are glad to report that no pests or Rodents were found anywhere in or around the property.
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I usually wouldn't stay in a hotel in Houston, but my sister's apartment was chock-full of other family members so I went to Priceline to find a good deal. I was hoping to get a hotel closer to Greenway Plaza, but this wasn't too far from that area.
I got the room via Priceline for $51 on a Saturday night...
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223 Reviews
