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Holiday Inn Houston Intercontinental Airport


Hotel class 3.0 of 5
15222 John F Kennedy Blvd, Houston, TX 77032
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Reviews you can trust

65% Recommend
3.5 of 5 stars 21 reviews
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By trip type
All (21)
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4 of 5 stars
Sydney
13 Nov 2009 | Trip type: Family

After a 30 hour trip from Australia, we were in need of a smooth, trouble free reception. Although we had just missed the free hotel shuttle, a 30 minute wait brought a quick 10 minute ride to the hotel. Reception was smooth, simple and painless. Even though it was late, we had a great meal at the delightful restaurant 'Great... more

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2 of 5 stars
Texas
10 Nov 2009 | Trip type: Couples

Staying at this hotel was a fiasco. Pulling up to the hotel we notice not a single car in the parking lot. We find this a bit strange but forge ahead to the front desk. Once at the front desk im informed by the manager Ms G, that the hot water boiler is out of service and there isn’t any... more

Management response from
HOUAP6804, General Manager

Dear Guest: I hope you can forgive us for the short-comings. This was a difficult day, as you point out, when one section of rooms had a boiler fail. While repairs were being made, we were assisting guests from this wing to re-locate to the other wing. I'm glad to report that the events were resolved quickly and amends made....

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5 of 5 stars
Calgary, AB
8 Nov 2009 | Trip type: Couples

We arrived at IAH terminal C. We call the hotel and was told the shuttle was already on the way. We waited 35 minutes for the shuttle. We were the first one to hop on. I wondered where did the shuttle go for the past 30 minutes. The shuttle also picked up other airline employees from other terminals. At terminal... more

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4 of 5 stars
Italy
2 Nov 2009 | Trip type: Business, Solo travel

I was at this hotel in transit from Europe to Central America. The hotel is nice and clean, my room very pleasant but above all the staff was superb. I had an emergency and the way they all helped me was so unexpectedly helpful and caring. Thank you so much Quanita. more

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5 of 5 stars
Atlanta
5 Sep 2009 | Trip type: Business, Solo travel

I stayed overnight at this hotel and was very impressed. Arrived at the airport and called for the shuttle service they provide. I was picked up within 15 minutes. The desk clerk(Maria) was very friendly. Smiles all around up there with all employees at the desk.. The room was clean and very modern. The hotel has an on site restaurant... more

Disgusting
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1 of 5 stars
Norfolk/Suffolk, England
21 Aug 2009 | Trip type: Couples
0/1 found this review helpful

This hotel is run down and trashy. The carpets are threadbare, stained and frayed, and they smell bad. The bathrooms need work. The beds are uncomfortable. The outside needs a ton of work and maintenance has been lacking. Don't believe the remodeled story, more like "quick and patch". It is one of the older hotels in the Holiday Inn franchise... more

Management response from
HOUAP6804, GM

Dear Guest, I appreciate the feedback and am truly sorry if this was your impression. At the same time it is most surprising. Our service responses from guests over the past year, here on TripAdvisor and others, has been incredibly favorable. The quality of product, and friendly and caring staff shows regularly. While we are not perfect, we try to...

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4 of 5 stars
UK
11 Jun 2009 | Trip type: Business

I stayed in the HI for two nights, during a stop over on my way to Mexico on business at the back end of May 09. As HI's go, it was a clean and tidy hotel. My room was large with a king and sofa, the room was well decorated and the bathroom clean, albeit small. The room had all... more

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4 of 5 stars
Texas
10 Jun 2009 | Trip type: Couples

We enjoyed our night at this Holiday Inn. It appeared to have been recently remodeled and was very pretty and clean. We took advantage of the free shuttle to the airport and it was all on time and very convenient. The front desk was very courteous and helpful. We will stay here again prior to any early flights our of... more

Passable
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3 of 5 stars
Tucson
7 Jun 2009

Spent two nights at this Holiday Inn which is at the southern entrance to Bush airport. An average stay. Relatively quite, clean. Showing a little wear and tear. Back door which was supposed to be accessible with room key only, could be pulled open freely throughout our stay. Lost my keys and front desk supplied an additional key without requesting... more

Management response from
HOUAP6804, General Manager

Thank you for your feedback and choosing to stay with us. I'm glad that you found our hotel to be clean and quiet; however, I was concerned with the room key and the back door situation that you mentioned. We take security very seriously and I want to assure you that we are reviewing these items in detail with the...

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4 of 5 stars
New York, NY
18 Mar 2009 | Trip type: Solo travel

I didn't know what to expect since I simply needed a place to stay between getting into IAH late and leaving for Mexico the next AM, so I booked this hotel for Hotwire and got a great rate--$59. However, I was very impressed with the hotel once I got there. I called for transportation and only had to wait about... more

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Holiday Inn Houston Intercontinental Airport Also Known As

  • Intercontinental Houston Airport
  • Holiday Inn Houston
  • Houston Holiday Inn
Address: 15222 John F Kennedy Blvd, Houston, TX 77032
Houston hotels Holiday Inn Houston Intercontinental Airport
3.5/5.0
21