I checked in here on a business trip. The dishwasher in the kitchen was beeping uncontrollable, the engineer couldn't fix it -- and instead lurked around offering sleazy and creepy come-ons. The kitchen table -- and as it turns out the entire room -- was infested with ants. The bathroom floor was dirty. I was told no other room was... more

The traffic around this hotel was never busy and was a short walk to get to the MetroRail, which takes you to the museums, zoo, downtown, etc. There is some construction going on close by, but I never once heard it. It's got a nice pool and also basketball court. Breakfast was a full, delicious course. However my car did... more

Stayed here due to the Hampton down the street's internet being broken. Older property. No wired internet, but "average" strength wireless. Very nice manager's reception, and very nice breakfast. Staff was outstanding. Called to make sure everything was OK after check-in. Construction is occuring next door. Its a little loud. I stayed on the other side of the construction, and... more

We stayed in the Residence Inn during and after IKE . IKE passed Houston from Friday to Saturday and the whole hotel lost power. In the late Saturday afternoon nearly 1/4 of the rooms got power back and the rest of the rooms stayed for more than 4 days without power. We asked for another room with power and we're... more

We really enjoyed our 4 day stay here. Hot breakfast was great, plus they have a social hour at dinnertime that provides free beer & wine, plus snacks (twice it was a full meal ). This was a bonus for us as we were on a tight budget and this was a medical trip. The staff was friendly and offered... more

The location of this hotel is great, the rooms are decent, but I cannot believe there are NO ELEVATORS in this hotel. We booked a bi-level suite with three beds, and were not told until we arrived that all of these rooms are on the second floor. (Obviously, due to the "bi-level" part of the description, I understood that one... more

I recently completed a stay at the Residence Inn – Houston Medical Center. I travel quite a bit as part of my job – probably around 2000 nights over the last dozen years. The hotel itself certainly was much nicer than the average hotel that I’ve stayed at over the years. However, I’d have to say that there were a... more

we recently stayed 11 days at this facility while our son was testing and then had two surgeries at st. lukes hospital there. the people at the desk, the people who made breakfast, the people who cleaned were all as pleasant as could be and all tried to make our stay good and efficient. we received a medical rate as... more

We stayed at the Residence Inn due to my daughter having surgery in Houston. The room was clean and our requests were answered very quickly. We love the shuttle to the medical centers around Houston. Breakfast was awesome-there is something for everyone! Thanks for making a hard time a little easier. more