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All 437 Houston hotels

Hampton Inn - Brookhollow

2.5 of 5
12909 Northwest Freeway, Houston, TX 77040
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Hampton Inn - Brookhollow
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83%
Ranked #78 of 437 hotels in Houston
Most recent review
5 of 5 stars Reviewed 21 May 2013
ilovetotravellbc Long Beach, California
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31 reviews from our community

    Trip type
Traveller rating
    13
    12
    4
    1
    1
Date Rating
Long Beach, California
1 review
5 of 5 stars Reviewed 21 May 2013

I stayed here with my husband for 2 nights and just wanted to say this hotel has the friendlest staff... The guy that works nights(Richard) was just a great help. when we checked in he was very kind and friendly and had a great attitude. The beds were great and comfy. The Price was a little hight but being a... More

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Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
21 May 2013

Thank you for your great review. I will be sure to share it with my staff and especially Richard. I am glad you enjoyed your stay and are looking forward to having you back here at home soon! More

Aledo, Texas
1 review
5 of 5 stars Reviewed 20 May 2013

If you need a quality hotel in the NW 290 area of Houston this is the place to stay. I always feel very safe and the hotel and rooms are a great value. Restaurant Row is 5 minutes away across the highway as well as a BBQ restaurant right next door. I've stayed here at least 6 times and have... More

Review collected in partnership with Hampton

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Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
21 May 2013

Thank you for your great review! I am happy you enjoy staying with us at Hampton Inn Brookhollow. We will be looking forward to seeing you again real soon! More

Atlanta, United States
1 review
4 of 5 stars Reviewed 16 May 2013

This hotel is not too far from town! Kind of near the places I attended during my weekend getaway, especially to locations Downtown Houston and North area of the city. Several nice places to eat next door and nearby!

Review collected in partnership with Hampton

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Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
21 May 2013

Thank you so much for the great review. We are happy you enjoyed your stay at our hotel and will be looking forward to seeing you back again soon! More

Lubbock, Texas, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013

Nice hotel. Staff was very friendly and accomodating. Lady at breakfast was super nice. She was from the West Texas area. We enjoyed visiting with her. Very close to several restaurants. There was a Tinseltown across the freeway. I would stay there again.

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Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
16 May 2013

Thank you for choosing the Hampton Brookhollow for your recent stay. I am glad you enjoyed your stay with us. I will be sure to share your great comments to my staff. We will be looking forward to seeing you back in Houston on your next visit. More

Uniontown, United States
1 review
5 of 5 stars Reviewed 17 April 2013

I can think of only 1 thing that wasn't exceptional about my stay, the machinery on the roof was noticeable while in operation. A different room location most likely would have resolved the issue. Other then that, the stay was far more than I expected!

Review collected in partnership with Hampton

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Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
23 April 2013

Thank you for your great review.I will be sure to share it with my staff.We are looking forward to seeing you back in Houston soon. More

Littleton, United States
1 review
3 of 5 stars Reviewed 14 April 2013

The smoke alarm started chirping at 3:00 a.m. and couldn't be fixed until 7:00 a.m. The continental breakfast was very lmiited and eating area was cramped. The a/c was very loud. The staff was friendly and courteous.

Review collected in partnership with Hampton

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Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
23 April 2013

Thank you for choosing the Hampton Inn Brookhollow for your recent stay.We are sorry you were not pleased with your stay and I assure you this is an isolated incident. We wished you would have notified us of these issues during your stay so we could have rectified them before you left. stay. We invite you to return to our... More

Beaumont, TX
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2013

I stayed here for one night, and the hotel was clean, had friendly service, and had nice features (like free coffee and hot cocoa in the lobby). It is kind of an older property (I think), but it has been kept up well, and I would stay there again.

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See 3 more reviews by Gretchen J for Houston
Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
12 April 2013

Thank you for the great review. I will be sure to share it with my staff.We hope to see you again soon. More

Portage, IN
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 April 2013

The lady who runs the breakfast program is worth the price of a room just by herself. I can tell she enjoys what she does. Other than that, I think $159 per night, for a hotel that's a stone's throw from the freeway, with only one restaurant in walking distance, is a bit high. Next time, I'm staying at the... More

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Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
10 April 2013

Thank you for choosing the Hampton Inn Brookhollow for your recent stay.I am glad you enjoyed our breakfast. I will be sure to pass your comments along to our breakfast attendant.We hope to see you soon. More

East Bay, CA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 March 2013 via mobile

This place is reasonable but comfortable. You get very good value. Hot breakfast is excellent, and staff warm and helpful. Pretty centrally located. Galleria and downtown are nearby. TV selection could be greater but room is clean and smells good.

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Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
26 March 2013

Thank you so much for choosing to stay with us. I am glad you enjoyed your stay. I will be sharing your review with my staff. We hope to see you again soon. More

Baton Rouge, Louisiana
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 February 2013

In the Brookhollow area there are lots of conveniences & it's in a nice area of town. You have several chain restaurants & a few local. Tinseltown movie theater across the highway (it's easy to get to, just stay on the service roads). Right next door to the hotel is a BBQ restaurant. While I did not eat there it... More

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Michelle H, General Manager at Hampton Inn - Brookhollow, responded to this review
12 March 2013

Dear Guest, Thank you so much for the nice comments. I am glad that you enjoyed the hotel and the staff did a great job for you. I hope we can serve you again in the near future. More

 
 
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Additional Information about Hampton Inn - Brookhollow

Also Known As:
Hampton Inn - Brookhollow Hotel Houston
Hampton Inn - Brookhollow Hotel
Hampton Inn Houston
Houston Hampton Inn
Address: 12909 Northwest Freeway, Houston, TX 77040
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#47 Family Hotels in Houston
#85 Business Hotels in Houston
Price Range: ££
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Hampton Inn Houston-Brookhollow is located off Highway 290, near the Sam Houston Tollway and Highway 610 in the center of the Northwest Business District, with easy access to all major freeways. There’s plenty to do on this Houston hotel’s doorstep – we’re 15 minutes from the Galleria shopping district, George R. Brown Convention Center, Sam Houston Racepark, Memorial Park, BaseBall USA, Lakewood Church and Rice University. Come enjoy our free high-speed internet and breakfast when you stay with us. ... more   less 
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