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Hilton Garden Inn Houston Energy Corridor


Hotel class 3.0 of 5
12245 Katy Freeway, Houston, TX 77079
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Reviews you can trust

95% Recommend
4.5 of 5 stars 24 reviews
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4 of 5 stars
laketravishill   6 contributions
Austin, TX
29 Jan 2010 | Trip type: Business, Solo travel

I got the Hilton Garden Inn on a Priceline deal during a quick business trip to Houston. I've never stayed at a Hilton Garden-Inn, but had a great night at this Houston location. The HGI in general was extremely clean, very well decorated, and had a nice lobby and lounge and breakfast area. My room was huge, really huge, including... more

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5 of 5 stars
BMW2wheels   1 contribution
Montana
28 Jan 2010 | Trip type: Business

Sometimes the most resounding feedback is what you don't hear - and I never heard a single word of complaint from the members of our group. For my own experience, I saw that everything was in order from the get-go, your front desk people had all the reservation info quickly at hand (probably the fastest check in I've ever seen),... more

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4 of 5 stars
BusTraveler40   1 contribution
Global
18 Jan 2010 | Trip type: Business

I travel often and this hotel was good. The staff were some of the nicest that I have met. Maria at breakfast was warm, attentitve and helpful. Boris at the front desk was knowledgeable, helpful, and worked to make sure that my questions were answered. I will probably be staying at this hotel again in the future. more

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5 of 5 stars
DaSaint   27 contributions
Stockport, United Kingdom
6 Jan 2010 | Trip type: Family

This was a fantastic hotel. The rooms were spacious (we had a family room and a connecting room), it was very clean and well serviced by cleaning staff over the christmas and new year period. In addition, the breakfast is varied and of good value, it has a nice gym and a nice outdoor pool (the smaller one is heated).... more

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5 of 5 stars
Frined   6 contributions
Tucson
1 Jan 2010 | Trip type: Family

This hotel was fantastic. It was our first stop on a 3700 mile road trip with the family (which consists of two young children). It really set the stage for a wonderful trip. Once you walk in, the lobby was very pretty, and the staff immediately greeted us and began the check-in process. The room was large, and very clean.... more

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5 of 5 stars
GirlGuideHouston   7 contributions
Houston
25 Dec 2009

We held the British School of Houston Christmas Party for parents and staff here. It was a great evening. Everything went smoothly, the food was even better than expected and we had no complaints. Thanks to the team - you did a great job! more

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5 of 5 stars
joeyzed   1 contribution
Laredo, TX
23 Dec 2009 | Trip type: Couples

I recently stayed at this hotel and the service was remarkable. Firstly, they helped me with directions since Google maps places the location of the hotel incorrectly. They then let me check in early and accommodated me well. Room service was great, although they seemed to be very hell bent on cleaning the room by 12 p.m., even though my... more

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5 of 5 stars
ShantaramEdinburgh   1 contribution
Edinburgh
16 Dec 2009 | Trip type: Business

Even before arriving at the hotel I found the sales staff to be very responsive to our requirements for the set up of the conference room for our week long Management training session. On arrival I was surprised to find the hotel foyer welcoming and homely and the rooms were well appointed with extremely comfortable beds. The quality of the... more

Management response from
Marcia Burt, Director of Sales

Dear ShantaramEdinburgh: Thank you for completing a survey on our hotel - I was delighted to read your comments! We appreciate your feedback and I will make sure that our conference staff members see your review. We appreciate your business and look forward to working with you again! Marcia Burt, Director of Sales

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5 of 5 stars
batmitzvahmom   1 contribution
houstonTX
16 Dec 2009

From the moment I stepped into this hotel when I was looking for a place for my daughter's bat mitzvah party, I knew it was the perfect place to have her event. The staff is friendly, knowledgable, and did everything they could to make the party a special event. They succeeded! The food was excellent, the accomodations for out-of-town guests... more

Management response from
Marcia Burt, Director of Sales

Dear Batmitzvahmom: Thank you for writing a review to share your comments with the online community! Our goal when planning a successful event is to take all the worry away from the planner - so that you can enjoy the celebration. Thank you for offering to recommend our hotel to your friends and family members! All our best, Marcia Burt,...

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4 of 5 stars
transientminds   1 contribution
houston
16 Dec 2009 | Trip type: Couples

We had our wedding reception here. The hall was great and the staff that was on hand was super. We were provided the king suite, it was very nice. THe room is set up kind of awkward and making it into a suite may have been a stretch. The a/c works in mysterious ways as well. Sometimes the desk staff... more

Management response from
Marcia Burt, Director of Sales

Dear transientminds: Thank you for submitting a review on our hotel! Your comments are very important to us and help us to constantly improve upon our service. I sent an email directly to you so that I can learn more about the air conditioner and staff issue you experienced. I hope that you'll choose to stay with us again on...

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Hilton Garden Inn Houston Energy Corridor Also Known As

  • Hilton Garden Inn Houston
Address: 12245 Katy Freeway, Houston, TX 77079
Houston hotels Hilton Garden Inn Houston Energy Corridor
4.5/5.0
24
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