Sometimes the most resounding feedback is what you don't hear - and I never heard a single word of complaint from the members of our group. For my own experience, I saw that everything was in order from the get-go, your front desk people had all the reservation info quickly at hand (probably the fastest check in I've ever seen),... more

I travel often and this hotel was good. The staff were some of the nicest that I have met. Maria at breakfast was warm, attentitve and helpful. Boris at the front desk was knowledgeable, helpful, and worked to make sure that my questions were answered. I will probably be staying at this hotel again in the future. more

This was a fantastic hotel. The rooms were spacious (we had a family room and a connecting room), it was very clean and well serviced by cleaning staff over the christmas and new year period. In addition, the breakfast is varied and of good value, it has a nice gym and a nice outdoor pool (the smaller one is heated).... more

This hotel was fantastic. It was our first stop on a 3700 mile road trip with the family (which consists of two young children). It really set the stage for a wonderful trip. Once you walk in, the lobby was very pretty, and the staff immediately greeted us and began the check-in process. The room was large, and very clean.... more

We held the British School of Houston Christmas Party for parents and staff here. It was a great evening. Everything went smoothly, the food was even better than expected and we had no complaints. Thanks to the team - you did a great job! more

I recently stayed at this hotel and the service was remarkable. Firstly, they helped me with directions since Google maps places the location of the hotel incorrectly. They then let me check in early and accommodated me well. Room service was great, although they seemed to be very hell bent on cleaning the room by 12 p.m., even though my... more

Even before arriving at the hotel I found the sales staff to be very responsive to our requirements for the set up of the conference room for our week long Management training session. On arrival I was surprised to find the hotel foyer welcoming and homely and the rooms were well appointed with extremely comfortable beds. The quality of the... more

From the moment I stepped into this hotel when I was looking for a place for my daughter's bat mitzvah party, I knew it was the perfect place to have her event. The staff is friendly, knowledgable, and did everything they could to make the party a special event. They succeeded! The food was excellent, the accomodations for out-of-town guests... more

We had our wedding reception here. The hall was great and the staff that was on hand was super. We were provided the king suite, it was very nice. THe room is set up kind of awkward and making it into a suite may have been a stretch. The a/c works in mysterious ways as well. Sometimes the desk staff... more