Another great stay at the hotel. Front desk staff is always professional. This trip, "Mauricio", as usual, is professional, but, as always, sincerely friendly. This, understandably, makes one feel more welcome. Every time a trip was made to the parking area, to retrieve something from the car, security presence made itself known. More

I was at this hotel Dec 5-9, 2011 for a business trip. The hotel is not so easy to find by GPS, i had typed in the wrong zip code. After I found the hotel, everything was great. Internet speeds were good. The hotel is very clean, and the staff is very courteous and helpful. They are very knowlegeable about... More

We stayed at the Sheraton Brookhollow in Houston after a family member's wedding. The hotel has been recently redecorated, and the staff was nice. But the location is less than desireable. The hotel sits at the intersection of two of Houston's busiest freeways, and rooms facing the front of the hotel are especially noisy. There is construction along the feeder... More

We used this hotel for our out of town guests during my son's wedding. They were very flexible and worked with us on rooms and shuttle times up until the week of the wedding. Every wedding guest who stayed here told me the rooms were very nice and clean and that the staff was excellent. The hotel provided several shuttles... More

Recent stay at the Sheraton Houston Brookhollow--location was fine for my needs, as we needed to be right in that part of town. Rooms seemed really small (although comfy!), but the staff was totally johnny-on-the-spot when needed. All we asked for was extra towels, an there was a knock on our door in less than two minutes. Don't know how... More

As mentioned by others, the access to the hotel is a bit confusing due to construction work, location is not great, nothing in walking distance... What really shocked me though, was the really sloppy job by the maids. We complained the first evening, since the room hadn't been cleaned properly, leaving a dirty glass in the room and not replenishing... More

I had my family and friends stay at the hotel for our wedding. I would recommend this hotel for future events. More

The Sheraton Brookhollow has undergone a recent renovation. This is evident throughout the property as well as in the rooms. The property definitely has an upscale feel and is in a business-park, near I610. Access to the hotel can be confusing, especially as the directions are sub-par and the area is under construction. The rooms are nicely appointed, to Sheraton... More

Having numerous hotels to choose from, we are so happy that we decided to block rooms at the Sheraton Brookhollow for our daughter's wedding. Our coordinator, Miranda, did an outstanding, fantastic and over the top job keeping me informed, providing information and coordinating the details of our stay, including the shuttle service to and from our venue and our gathering... More