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Sheraton Houston Brookhollow Hotel

3.5 of 5
3000 North Loop West, Houston, TX 77092
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Ranked #91 of 425 hotels in Houston
4.0 of 5 stars 97 Reviews
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97 reviews from our community

    Trip type
Traveller rating
    33
    32
    19
    4
    9
Date Rating
BWAJ
Reviewer
3 reviews
4 of 5 stars Reviewed 11 February 2012 NEW

We stayed here because we were in town for a wedding. I was a little on the hesitant side of staying here because of the reviews but I must say I was impressed on the level of I received during my stay. I stayed on the club level (10th fl.) and the beds were supper comfy and really clean. I... More

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Elvaandov
2 reviews
4 of 5 stars Reviewed 1 February 2012

Another great stay at the hotel. Front desk staff is always professional. This trip, "Mauricio", as usual, is professional, but, as always, sincerely friendly. This, understandably, makes one feel more welcome. Every time a trip was made to the parking area, to retrieve something from the car, security presence made itself known. More

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bridges24540
Danville, VA
Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed 29 January 2012

I was at this hotel Dec 5-9, 2011 for a business trip. The hotel is not so easy to find by GPS, i had typed in the wrong zip code. After I found the hotel, everything was great. Internet speeds were good. The hotel is very clean, and the staff is very courteous and helpful. They are very knowlegeable about... More

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Scout1960
Houston, Texas
Contributor
18 reviews
6 helpful votes
3 of 5 stars Reviewed 26 January 2012

We stayed at the Sheraton Brookhollow in Houston after a family member's wedding. The hotel has been recently redecorated, and the staff was nice. But the location is less than desireable. The hotel sits at the intersection of two of Houston's busiest freeways, and rooms facing the front of the hotel are especially noisy. There is construction along the feeder... More

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stricarol
Houston, Tx
2 reviews
5 of 5 stars Reviewed 11 January 2012

We used this hotel for our out of town guests during my son's wedding. They were very flexible and worked with us on rooms and shuttle times up until the week of the wedding. Every wedding guest who stayed here told me the rooms were very nice and clean and that the staff was excellent. The hotel provided several shuttles... More

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Bill O
Irving, Texas
Senior Reviewer
10 reviews
1 helpful vote
3 of 5 stars Reviewed 8 January 2012

Recent stay at the Sheraton Houston Brookhollow--location was fine for my needs, as we needed to be right in that part of town. Rooms seemed really small (although comfy!), but the staff was totally johnny-on-the-spot when needed. All we asked for was extra towels, an there was a knock on our door in less than two minutes. Don't know how... More

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Magus_11
Mexico City, Mexico
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

As mentioned by others, the access to the hotel is a bit confusing due to construction work, location is not great, nothing in walking distance... What really shocked me though, was the really sloppy job by the maids. We complained the first evening, since the room hadn't been cleaned properly, leaving a dirty glass in the room and not replenishing... More

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Kelly Ann McMillin, Manager at Sheraton Houston Brookhollow Hotel, responded to this review
30 November 2011

Dear Magus_11, I want to thank you for your candid review of your stay with us. Please accept my apologies for the above. Know that we value and take all feedback very seriously as it helps us reach our goal of delivering the highest standard of service. I will be addressing these matters with my team during our weekly meeting.... More

Mark L
Houston, Texas
1 review
5 of 5 stars Reviewed 25 October 2011

I had my family and friends stay at the hotel for our wedding. I would recommend this hotel for future events. More

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mlsrar
IND
Senior Contributor
25 reviews
6 helpful votes
3 of 5 stars Reviewed 6 October 2011

The Sheraton Brookhollow has undergone a recent renovation. This is evident throughout the property as well as in the rooms. The property definitely has an upscale feel and is in a business-park, near I610. Access to the hotel can be confusing, especially as the directions are sub-par and the area is under construction. The rooms are nicely appointed, to Sheraton... More

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bsali
Houston, Texas
1 review
5 of 5 stars Reviewed 3 October 2011

Having numerous hotels to choose from, we are so happy that we decided to block rooms at the Sheraton Brookhollow for our daughter's wedding. Our coordinator, Miranda, did an outstanding, fantastic and over the top job keeping me informed, providing information and coordinating the details of our stay, including the shuttle service to and from our venue and our gathering... More

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Sheraton Houston Brookhollow Hotel Also Known As

  • Sheraton Houston Brookhollow Motel
  • Sheraton Houston
  • Houston Sheraton
Address: 3000 North Loop West, Houston, TX 77092

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Sheraton Houston Brookhollow Hotel
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