When arriving at the hotel they ran my credit card and charged a higher rate then they quoted on the phone. After waiting for that correction I proceed to my room and the card key did not work. I had to go back down so they could key the card properly. When entering the room I turned on the TV... more

I use travelocity to help choose places to stay, so when I read the reviews about this hotel I thought it was a safe bet for a good night's sleep. Unfortunately, it didn't turn out that way. Here are some reasons why sleep eluded me: 1. The AC was extremely noisy. This wouldn't normally be a problem, constant white noise... more

I stayed here on business. the rooms are roomy, beds clean and comfy, and staff friendly. Bathroom needed updating; tiny sink with hardly any counter-space. The ceiling in the bathroom was spotty with lots of patches. My biggest disappointment was the exercise equipment. I checked pics on the hampton website, and it looked OK, but ALL the equipment was broken,... more

We planned to stay for 5 nights but only stayed one. The room was pretty. Bathroom was nice. The bed was extremely comfortable to both my husband and I which is rare. However the walls are very thin. We could hear far to much from the rooms around us. My hearing is not the best so this is something that... more

I have stayed at many Hampton Inn's and this Katy/I-10 West location is one of the best! Everything was perfect, including their very Texas friendly staff! 3 great restaurants next to hotel and is located close to very popular Westchase and Galleria areas. more

This is a very clean and well maintained Hampton Inn. It is actually in a fairly quiet location in a nice part of town. more