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Red Roof Inn - Houston - Westchase Hotel Reviews

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Red Roof Inn - Houston - Westchase

2.0 of 5
2960 West Sam Houston Parkway, Houston, TX 77042-3604
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Red Roof Inn - Houston - Westchase
3 traveller photos
Ranked #92 of 437 hotels in Houston
4.0 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveller rating
    41
    7
    6
    7
    8
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
“Love room layout..office area shower was clean ..Timothy at desk accommodates me so well with extended stay..”
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

I ended up staying here almost two months..staff was friendly. I only recall one time out of two months some guys were hanging outside , I just called the office will the night desk guy scared them off,told them to go I guess wooo brave guy lol.. Staffs polite except I stayed there two months throne head house keeper is... More

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See 2 more reviews by Jayjayyy for Houston
Roswell
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
“As long as they keep trying, I give them another chance.”
3 of 5 stars Reviewed 9 May 2013

I stay here twice a year since they've been here except for one time when they eroded so badly in service and condition, I skipped one stay, stayed elsewhere and wrote a letter explaining why and what they could do to retain me as a loyal guest and give them another try. The property really turned around and I keep... More

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Red Roof Inns W, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review
10 May 2013

Dear silverfxr: We at Red Roof Inns Westchase would like to thank you for your feedback and your business. We appreciate you letting us know of your experience and suggestions as to how we may make your next stay more enjoyable. We could not ask for more than that. Our desk is staffed 24 hours to help ensure your stay... More

El Paso, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Don't trust the positive reviews”
1 of 5 stars Reviewed 8 May 2013

I stayed at this hotel in March based on the reviews I read. But once there, I realized the staff must've written them. It is thug city there. People milling around at all hours..my room smelled like stale pee and smoke. Hookers in the parking lot. I kept getting up to make sure my car wasn't being broken into. The... More

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Red Roof Inns W, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review
10 May 2013

Dear Justin M.: We value your feedback and would like to thank you for visiting us. We appreciate you bringing your experience to our attention and will look into this matter immediately. Our desk is staffed 24 hours a day to address our guests' questions, compliments, and concerns. We are here to help ensure your stay is a positive one... More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Houston in March”
5 of 5 stars Reviewed 24 April 2013

This hotel was really nice. It has interior rooms! Timothy was very accommodating during my stay. Mary gave me a lot of information on the surrounding area and where to find good restaurants of which there were many. My room was very clean and the staff was very attentive. A great value! Thank you to the staff!

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Red Roof Inns W, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review
2 May 2013

Dear Bruce V: We at Red Roof Inns Westchase would like to thank you for your feedback and your kind words. Most of all, we are delighted that your stay was an enjoyable one and that we succeeded in exceeding your expectations. Our management sets the standard of excellence for our guests and leads by example. Our guest rooms are... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location with a good price and cooperative and helpful management staff.”
5 of 5 stars Reviewed 20 April 2013 via mobile

My wife and I were pleased with this hotel and want to especially thank Sheena at the front desk for being very accommodative in resolving a booking problem online and made the stay problem free. Also the manager Timothy Harris is very professional and efficient and made our check in and extended stay hassle free. Our cat was happy staying... More

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Red Roof Inns W, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review
20 April 2013

Dear geralgreer: We would like to say thank you for your kind words about your experience at Red Roof Inns Westchase. Our staff is second to none as they ensure our guests' have a pleasant experience during thier stay. Here at Red Roof Inns Westchase, we are here to make our guests stay comfortable and problem free. We welcome you... More

Houston, Texas, United States
1 review
“More than expected”
5 of 5 stars Reviewed 17 April 2013

I didn't expect much for the price but I was pleasantly surprised for sure. The staff was friendly and helpful and the bed was large enough for a family of four! My only complaint would be that there is no iron or ironing board in the room. As a matter of fact, I am considering extending my stay. I only... More

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Red Roof Inns W, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review
20 April 2013

Dear Monique F.: Thank you for the feedback regarding your stay at Red Roof Inns Westchase! We are very proud of the world-class service our front desk agents provide to our guests. All of our rooms include free cable, telephone, and wi-fi service for our guests' enjoyment during thier stay with us. We also offer free morning coffe and have... More

Montgomery, Texas
1 review
“Good value and attentive staff”
4 of 5 stars Reviewed 7 April 2013

I have now stayed at this property twice in the past year. Mary was very courteous and helpful with my reservation. The staff was excellent and attentive during my stay, especially Roderic. The room was clean and over-all the experience was very pleasant and I consider the hotel a very good value for the money. I will continue to stay... More

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Red Roof Inns W, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review
10 April 2013

Dear Vickym512: On behalf of the staff of Red Roof Inns Westchase I would like to thank you for your kind words regarding your stay with us. We are very proud of our staff who ensures our guest's have a pleasant stay each and every time, everyday. Thank you for allowing us the opportunity to serve you. Enthusiastically, Jon B. More

1 review
“Great hotel for the price.”
5 of 5 stars Reviewed 28 March 2013

I stayed at the Red Roof Inn(rm #105) for 2 weeks in March 2013 and the service was great. Super friendly housekeeping (Rosa) provided everything I needed on a regular basis and a couple of times went out of her way to make my stay carefree. The front desk mangers Timothy and Mary showed me kindness and geniue concern towards... More

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Red Roof Inns W, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review
3 April 2013

Dear Misslen: Thank you for letting us and others know of your pleasant experience during your stay at Red Roof Inns Westchase. Our desk staff, management, and our clean team take pride in their work and ensuring you, our guest, are delighted with our service, amenities, and clean comfortable rooms. Whether you are with us for one day or one... More

2 reviews
“If you are looking for prostitutes this is the place”
1 of 5 stars Reviewed 20 March 2013 via mobile

Never have I experianced such a terrible place. Hookers in rooms with outside doors tryin to proposition you as you walk by. Horrible. I am writing this to help warn people just how disgusting this hotel was.

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Red Roof Inns W, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review
21 March 2013

Dear jscg: Thank you for letting us know about your stay here at Red Roof Inn Westchase. We appreciate the feedback as it allows us to address this area immediately. Our front desk is staffed 24 hours a day to address any and all of our guests needs or concerns. If at any time your stay isn't 100%, please allow... More

Dallas, Texas
1 review
“This was a visit to Houston that I will never forget”
1 of 5 stars Reviewed 19 March 2013

I dont know where to even start it was TERRIBLE there is no way that the reviews that are good came from real visitors because this hotel is the worst place to mankind when i checked in it was not to bad but I go upstairs to the room and as soon as I got off the elevator all i... More

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Red Roof Inns W, Sales and Marketing at Red Roof Inn - Houston - Westchase, responded to this review
20 March 2013

Dear Pattie M: We would like to thank you for letting us know about your stay with us at Red Roof Inn Westchase. Your feedback allows us the opportunity to address your concerns, and we will take the appropriate action to look into this matter without delay. Our guests' experience during their stay with us is our highest priority as... More

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Additional Information about Red Roof Inn - Houston - Westchase

Also Known As:
Red Roof Inn Houston
Houston Red Roof Inn
Address: 2960 West Sam Houston Parkway, Houston, TX 77042-3604
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotels in Houston
#68 Business Hotels in Houston
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn - Houston - Westchase
2960 West Sam Houston Parkway
Houston, TX 77042-3604
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