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Crestwood Suites Houston 290-Galleria

2.0 of 5
12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
Hotel amenities
Crestwood Suites Houston 290-Galleria
Ranked #87 of 437 hotels in Houston
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42 reviews from our community

    Trip type
Traveller rating
    25
    8
    2
    2
    5
Date Rating
1 review
5 of 5 stars Reviewed 27 March 2013

I think the hotel is beautiful all the rooms are clean and neat there's no trash laying around the place it's a great place to stay with friends lawns sociais all the rooms clean that is very nice beb is always clean everybody's nice they treat you right everybody has a good attitude all the time they speak to you... More

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Boerne, Texas
1 review
5 of 5 stars Reviewed 14 February 2013

I have a post graduate degree. I am more or less a no nonsense individual. From time to time I travel to Houston to work on a project. I have stayed at the Crestwood Suites located on Hwy 290 in Houston, Texas for a few days to a month or more. The staff is extremely respectful, helpful and knowledgeable. The... More

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Houston, Texas
1 review
5 of 5 stars Reviewed 12 September 2012

Kerston and Rosa are always smiling when I walk in and remember my name and ask for the last whereabouts fo me. Staying there is always a pleasure and the rooms are nice and clean. The location is excelent for me as I have customers close by as well as there are many restaurants. It is a great value and... More

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CrestwoodHouston290, Manager at Crestwood Suites Houston 290-Galleria, responded to this review
23 November 2012

Thank you for taking time out of your day to write us a raving review. We are always thrilled to see great reviews. Having a friendly smile and great customer service is what we strive for everyday here at the Crestwood Suites, and when guest notice, it makes our day. Thanks for choosing us, Kerston Hotel Manger More

1 review
5 of 5 stars Reviewed 8 September 2012 via mobile

The staff is great, always ready to meet your needs always smiling and most important they always remembers your name.. This is the best extended stay hotel with the best value around. Clean rooms, exceptional service and a great value. I would recommend this place to everyone..

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CrestwoodHouston290, Manager at Crestwood Suites Houston 290-Galleria, responded to this review
23 November 2012

Thank you so very much for the excellent review. We value all of our guest and appreciate your business. We hope to keep assisting you with all your lodging needs. Thank again Kerston More

Houston, Texas
1 review
4 of 5 stars Reviewed 5 September 2012

Rosa and crew provide excellent customer service. Very friendly and willing to help out with any issue. Housekeeping is done on a timely basis. Pet friendly. Very affordable, Close to many restaurants and interstates.Plenty of room and very comfortable for long term stay.

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CrestwoodHouston290, Manager at Crestwood Suites Houston 290-Galleria, responded to this review
12 October 2012

Thank you for taking time to write us a great review. Our staff takes pride in maintaing a clean and friendly hotel. We look forward to keeping your experience here with us a pleasent one. Thanks again Kerston More

1 review
5 of 5 stars Reviewed 8 August 2012 via mobile

During the time I stayed at Crestwood 290 the staff treated me as if I was family.Malcom the night clerk was very helpful when I asked about the hot spots of Houston and local restaurants that's good.

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CrestwoodHouston290, Manager at Crestwood Suites Houston 290-Galleria, responded to this review
22 August 2012

Thank you very much for taking the time to write a review on your recent stay. We are so pleased with your kind words. We take pride in making sure our guest have a great friendly stay. We look forward to seeing you in the future. Kerston Weathersby Hotel Manager More

Houston, Texas
1 review
5 of 5 stars Reviewed 8 August 2012

Crestwood suties was great and maked sure that I was comfterable. House keeping was remarkable and on time they keep my room super clean. The front desk is very friendly and had great customer service, everyone keeps a smile on there face's and are very friendly in helping u with the places to site see and places to eat at.... More

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CrestwoodHouston290, Manager at Crestwood Suites Houston 290-Galleria, responded to this review
22 August 2012

Thank you for taking the time to post a great review for us. We appreciate all guest reviews as it lets us know how we are doing. We are so glad you enjoyed your stay with us and we look fowrad to your next visit. Kerston Weathersby Hotel Manager More

Bryan, Texas
1 review
1 of 5 stars Reviewed 13 July 2012

I stayed at this Motel because my empolyer set it up. The smell made me sick. Dogs and Cats pee all over the carpets and they are never cleaned. The staff was pleasent. Thats about all I can say that is NICE!!! Very sad:( Location was great, lots of Restaurants.

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Newton
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 March 2012

I have no idea what hotel these people have stayed in although I am quite certain it was NOT this hotel. I have never complained about a hotel although I thought this was a visit to complain about, and for others to know about. When I walked into the hotel it wreaked of carpet fresh. The room had hair on... More

Was this review helpful? Yes 1
CrestwoodHouston290, Manager at Crestwood Suites Houston 290-Galleria, responded to this review
28 March 2012

Dear Valued Guest, We would like to thank you for choosing to stay with us. We truly regret not making your stay with us a pleasant one. We take pride in offering a clean and freindly hotel stay. Thank you for taking the time to let us know your issues so on your next visit everything will be corrected. Sincerly... More

Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 11 March 2012

I stay here when I come into town. It's like a mini apartment with stove, refrigerator, kitchen sink, and a microwave. The staff are excellent and very friendly. If you are staying more than 1 day It's a great place to stay.

Was this review helpful? Yes
 
 
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Additional Information about Crestwood Suites Houston 290-Galleria

Also Known As:
Crestwood Suites Houston 290-Galleria Hotel
Crestwood Suites Houston 290-Galleria Hotel Houston
Crestwood Hotel Houston
Address: 12925 Northwest Freeway, Houston, TX 77040 (Formerly Houston Hearthside by Villager)
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#5 Best Value Hotels in Houston
Price Range: £
Hotel Class:2 star (2*)
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Crestwood Suites Houston 290-Galleria
See lowest price for your stay* (from Booking.com, Travelocity, Hotels.com, and 8 more)
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