Domingo T. Martinez was absolutely wonderful. All of us were on a National Tennis tournament and very busy having early and late hours. His service, help with us early in the morning in the restaurant, his wonderful personality and exceptional service really got us through a very busy tournament with our teen daughters. Dian Garnett Holly Stephens Anita Paulus More

Overall, pretty good. The rooms were a bit noisy and a fire alarm went off one morning. Got great service each morning at breakfast and getting coffe after my workouts...thanks Domingo t. Martinez jr!! Made the morning very cheerful and friendly! More

I would just like to say that my stay at the Hilton Garden Inn Houston Northwest this week was great. The staff at the reception was friendly, the Director of Sales was, as always helpful. I want to especially write up Domingo Martinez Jr who manages the restaurant. He is always very friendly, efficient and pleasant to me. This week,... More

We stayed at this location during our trip to Houston for a New Years Eve Party. The Willowbrook area is not as peaceful as it used to be when I was a kid. Having patroling the area for two years, this hotel is the best around. I would def. stay here again; however; make sure you request a room facing... More

Every employee was friendly, helpful and a pleasure to interact with. They seemed genuinely interested in me and seemed to really enjoy offering their services. One employee, Keith Ahee, went out of his way for me. I was in need of a gift bag for an X-Mas gift I was giving that night. I asked the front desk staff for... More

My wife and I recently stayed four nights at this hotel as we were visiting family in Tomball. By booking a room on a non-refundable/no cancellation basis on the internet, we booked a suite for $10-$15 over the regular room rate. The hotel offers a shuttle service within a five mile raidus and free access to a large fitness center... More

My time at the Hilton would have been a standard experience one would find at any hotel had it not been for Issia. Issia single-handedly took care of my friend and me with no complaint and no one to help her. Issia was the highlight of service at the Hilton. More

The only complaint is that there was no free breakfast. I was happy to discover free Starbucks coffee though. More

The first time i stayed in this hotel (Fall 2010) i have the say the people were not as welcoming. This stay was by far the most enjoyable. The rooms were not different, nor were beds, it was definitely the people who made the difference. The desk personell were friendly and accomodating. The people in the restaurant who worked the... More