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All 425 Houston hotels »

Hilton Garden Inn Houston Northwest

3.0 of 5
7979 Willowchase Boulevard, Houston, TX 77070
Hotel amenities
Ranked #18 of 425 hotels in Houston
4.5 of 5 stars 91 Reviews
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91 reviews from our community

    Trip type
Traveller rating
    45
    34
    7
    0
    5
Date Rating
LAM A
Hong Kong, China
1 review
5 of 5 stars Reviewed 14 February 2012 NEW

Good service, very nice, kind assistance and take care the guest very good. More

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dian g
Fort Worth, Texas
Reviewer
3 reviews
5 of 5 stars Reviewed 25 January 2012

Domingo T. Martinez was absolutely wonderful. All of us were on a National Tennis tournament and very busy having early and late hours. His service, help with us early in the morning in the restaurant, his wonderful personality and exceptional service really got us through a very busy tournament with our teen daughters. Dian Garnett Holly Stephens Anita Paulus More

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Sharon K
Austin, Texas
1 review
3 of 5 stars Reviewed 16 January 2012

Overall, pretty good. The rooms were a bit noisy and a fire alarm went off one morning. Got great service each morning at breakfast and getting coffe after my workouts...thanks Domingo t. Martinez jr!! Made the morning very cheerful and friendly! More

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Ahant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review
25 January 2012

Thank you for taking the time and providing feedback of your recent stay. Domingo is a tremendous asset and thrives on delivering exceptional guest experiences through personalized service. We are thrilled he is on the team! We did in fact have a false alarm one morning, I am sorry you were affected. I look forward to welcoming you back the... More

Shirley G
Rye, New Hampshire, United States
2 reviews
4 of 5 stars Reviewed 13 January 2012

I would just like to say that my stay at the Hilton Garden Inn Houston Northwest this week was great. The staff at the reception was friendly, the Director of Sales was, as always helpful. I want to especially write up Domingo Martinez Jr who manages the restaurant. He is always very friendly, efficient and pleasant to me. This week,... More

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Mike G
Houston, Texas
Contributor
14 reviews
4 helpful votes
5 of 5 stars Reviewed 3 January 2012

We stayed at this location during our trip to Houston for a New Years Eve Party. The Willowbrook area is not as peaceful as it used to be when I was a kid. Having patroling the area for two years, this hotel is the best around. I would def. stay here again; however; make sure you request a room facing... More

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Dorothy M
Loveland, Ohio
1 review
4 of 5 stars Reviewed 1 January 2012

Every employee was friendly, helpful and a pleasure to interact with. They seemed genuinely interested in me and seemed to really enjoy offering their services. One employee, Keith Ahee, went out of his way for me. I was in need of a gift bag for an X-Mas gift I was giving that night. I asked the front desk staff for... More

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Allan Hant, General Manager at Hilton Garden Inn Houston Northwest, responded to this review
4 January 2012

Dorothy, Happy New Year! Thank you for your kind words regarding the team. We strive to exceed our guests expectations and I am thrilled to hear we have. Keith is a valuable member of the team with many years of service. I look forward to recognizing him for his outstanding personalized service we have come to expect. Once again, thank... More

Jason B
Nashville, Tennessee
2 reviews
5 helpful votes
5 of 5 stars Reviewed 16 December 2011
2
people found this review helpful

My wife and I recently stayed four nights at this hotel as we were visiting family in Tomball. By booking a room on a non-refundable/no cancellation basis on the internet, we booked a suite for $10-$15 over the regular room rate. The hotel offers a shuttle service within a five mile raidus and free access to a large fitness center... More

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Alexcox88
2 reviews
1 helpful vote
5 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

My time at the Hilton would have been a standard experience one would find at any hotel had it not been for Issia. Issia single-handedly took care of my friend and me with no complaint and no one to help her. Issia was the highlight of service at the Hilton. More

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wildblu3
Austin, TX
Contributor
15 reviews
2 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

The only complaint is that there was no free breakfast. I was happy to discover free Starbucks coffee though. More

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Jolene H
Cibolo, Texas
1 review
1 helpful vote
4 of 5 stars Reviewed 6 November 2011
1
person found this review helpful

The first time i stayed in this hotel (Fall 2010) i have the say the people were not as welcoming. This stay was by far the most enjoyable. The rooms were not different, nor were beds, it was definitely the people who made the difference. The desk personell were friendly and accomodating. The people in the restaurant who worked the... More

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Hilton Garden Inn Houston Northwest Also Known As

  • Hilton Garden Inn Houston
  • Hilton Houston
  • Houston Hilton
Address: 7979 Willowchase Boulevard, Houston, TX 77070

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Hilton Garden Inn Houston Northwest
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