I really enjoyed the breakfast, excellent service provided by Domingo! 21 more
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Just wanted to provide some feedback on Domingo who works in the breakfast area. In my numerous trips to Houston and staying at the HIlton Garden he has consistently been a welcome sight in the morning. He greets you daily and is very attentive to your needs. His demeanor is fantastic with 'customer service' utmost in his attitude and actions.... more
The hotel overall was very nice. Shopping, restaurants, services were very accessible. I was particularly happy with the staff. Domingo, as a breakfast host was fantastic. He was gracious and very helpful and entertaining as well. He presented as a very professional yet personable member of the Hilton family. The front desk staff members were very helpful as well. Numerous... more
I chose this hotel because of its proximity to a social function we were going to and because I am Hilton Honors member. The hotel is clean and the rooms are spacious. It has all the conveniences I expect for business travel. more
Business Travel is not always the pleasure thing in my career. By staying Hilton Garden Inn, talk to he staff Mr. Domingo comforts my resistance to the business travel. more
The hotel staff are very friendly and attentive to my needs. The resturant staff get my breakfast to my table very quickly, and they remember my BK order everytime revisit the hotel. Very good personal service. The number is 16 and 21 more
Hotel is comfortbale, reception staff is very helpful, restaurant staff is very kind and nice, they serve very good breakfasts. Pool is clean and was not overcrowded during my stay. more
The servers at the restaurant we the best. Very helpful and friendly. The AC in the rooms was not very good. Had to keep the curtains closed and could not get the temperature below 72. Found out it is not an AC unit but a water chiller. more
1st and last stay. Used the pool and tried to get towels for 1 hour, had to ask four times. Person came out to our table and addressed only our table and simply said pool is closed. Other 30 people in pool got to continue swimming. We stay in hotels on average 10 to 15 times a year never ever... more
This incident took place on the weekend and we give our guest ample time to get their belongings after instructing them that the pool is closing. We make sure that the pool closes near the correct time, so guest sleeping aren't distracted by the pool noise. We have addressed the towel issue and have mad sure there is more then...
Orbitz gave us a great deal. There was some hair on the sheets when we first got there but it wasn't that big of a problem. The bathroom was kind of small but not unbearable. They provided us with a mini fridge (that didn't stay that cool) and a microwave. The in-room movies were ridiculously priced and the room service... more
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