This hotel & Staff run this place like a "Rooming-House"!!! I've stayed here more than 5 times, for business and the service has NOT improved. They do not have a consistent DAILY room cleaning/linen exchange process, plus the internet connection is INTERMITTENT & VERY SLOW. The rooms are decent for the price, but General Customer Service that you would expect... More

I had an experience with the Houston, Texas (12010 kuykendahl rd) sun suites on 22 December 2012 to never forget. This is a horrible establishment that does not care about its customers nor the quality of service they provide. I should have known something was wrong when I got checked in by the security guard, but I was tired from... More

We moved here from Memphis. We were greeted by Betty the manager. She was extremely nice and professional. The cleaning lady Alba went above and beyond her duties. Its no wonder they stay booked! When you add Bettie the manager with her well trained staff, it makes for a winning team. I've been here for two plus months and my... More

Best service ever,I have NO complaints about anything. Location is great, very clean rooms and receptionist very polite and helpful. I'm really looking forward on coming back on my next visit. Thank you so much.

Booked a room throught hotels.com at the gulf freeway location and was told they where booked and the front desk worker " mariticia" just told me they where booked and didnt help at all trying to relocate to another location she just informed me that they where full and said call hotels.com.So I called hotels.com and they found me another... More

Bad smells in room. Missing dishes in kitchen. Table and bed table are dirty and sticky, floor and carpet as well. Insects of all kinds, even cockroaches! Disgusting! Fortunately, they gave my money back, when I run away.

When I opened the door to the assigned room, the TV was on, there was a bag of potato chips on the dresser, and the shower was running. That's right, the room was already occupied. I had the guard enter the next room first to verify it was not in use. The room had the baseboards ripped off, and the... More

Manager put a third party security guard at the desk for a whole shift. He was the only person working at the hotel. He was suppose to check people in but when I booked a room on hotels.com and tried to check in he was rude and would not help. I asked his name and for a manager and he... More