Four Points by Sheraton Houston Southwest 3* (TX) - Hotel Reviews

Also Known As:: Four Points By Sheraton Houston Southwest Hotel; 4 Points By Sheraton Houston Southwest; Four Points By Sheraton Houston Southwest Hotel Houston; Four Points Houston Southwest; Sheraton Houston; Four Points Houston; Houston Sheraton; Houston Four Points

Address: 2828 Southwest Freeway, Houston, TX 77098-4502

Phone Number:

Region: United States > Texas > Texas Gulf Coast > Houston > Greenway/ Upper Kirby

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #200 of 437 hotels in Houston

Price Range: £

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Four Points by Sheraton Houston Southwest is centrally located between downtown and the Galleria, with easy access via U.S. 59 at Kirby. The rooms are well-appointed and feature upscale amenities. ... more less

Reservation Options:: TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Starwood, Olotels, Venere, Cheap Tickets, Agoda, Hotwire, Priceline, HotelsClick and Tingo so you can book your Four Points by Sheraton Houston Southwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

OKFoodiePrincess

Tulsa, Oklahoma

Contributor

11 reviews

Reviews in 7 cities

4 helpful votes

“Book a room at your own risk...”

Reviewed 21 May 2013 NEW

I had a guaranteed reservation and am a Starwood member - but not high. There was a convention in town; hotel rooms were scarce. I arrived at the hotel at around midnight, they had given my room away. They blamed it on their reservation system saying 'it overbooks us'. Another guest arrived about an hour after me - I was... More

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Blake O

Denver, Colorado

Senior Contributor

21 reviews

20 hotel reviews

Reviews in 19 cities

7 helpful votes

“Good Value for Stay”

Reviewed 17 May 2013 NEW

I am between giving this hotel 3-4 stars. This hotel was a really good value for my stay, which was four nights total (especially given the really high rates for Houston hotels for last minute business travel). Starting with the good "points" of this property: the room was large, good price, the location was great, and the staff was friendly.... More

Dear Blake O, Thank you for providing feedback on your recent stay with us. We are glad we could accommodate your last minute travel plans to Houston, and to hear your positive comments regarding the great value we offer, large size of our guest rooms, and our convenient location. However, we regret to hear you were not satisfied with our... More

Bee4433

Richmond, BC

1 review

“Dirty hotel”

Reviewed 11 May 2013

This four star rated hotel is very disappointing. The receptionist did not seem very exciting and not too eager to help. The hallway, elevator and light switches were dirty. The room was spacious and the bed was comfortable.

Dear Bee4433, We appreciate your feedback regarding your recent stay with us. We regret to hear of your dissatisfaction with our hotel, and that you did not find some of the common areas clean, or our staff very helpful. It is very important to us at Four Points the we provide our guests with great accommodations, and the best customer... More

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Darshan1

Houston, Texas

Top Contributor

73 reviews

15 hotel reviews

Reviews in 25 cities

79 helpful votes

“comfortable, clean, friendly, but the noise from the freeway”

Reviewed 8 May 2013

First, the poor people who work at concierge. I realize that hotels must have sliding doors that open wide enough for luggage carts, but every time they open a gust of warm wind pours in with tang of car exhaust. Perhaps they could have a second set of doors, because I can't imagine the effect on their health. From the... More

See 26 more reviews by Darshan1 for Houston

Dear Darshan1, Thanks for taking the time to review our hotel. We appreciate your feedback and are glad to hear you found our accommodations clean and comfortable. However we are disappointed to hear of the issues you experienced with noise in your guest room. We truly apologize for any inconvenience this may have caused during your stay, and we understand... More

CWGators

New York City, New York

35 reviews

28 hotel reviews

Reviews in 18 cities

“Fair hotel”

Reviewed 7 May 2013

My short stay at this hotel was mediocre. I enjoyed the basic gym and the friendly front desk staff who offered me a bottle of water upon my arrival. The room was fairly basic but the internet connection was terrible. Even my Verizon wireless portable internet was spotty, which makes me believe the walls were made of steel. The lack... More

See 6 more reviews by CWGators for Houston

Dear CWGators, Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to hear you enjoyed our friendly staff and comfortable beds, however sorry to hear you were not pleased with other aspects of your stay. We understand your frustration with a spotty internet connection, and want you to know how... More

rhondalport

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 4 cities

“No customer by front desk manager ms. Davenport”

Reviewed 5 May 2013 via mobile

I stay at this hotel frequently because of its central location and the friendliness and professionalism of the staff The rate is generally competitive and have been visiting there over the past 3 years. I fell in the lobby as a result of a gust of wind that blew the rug up. Fortunately the guests in the lobby assisted me... More

See 2 more reviews by rhondalport for Houston

rhondalport has 1 more review of Four Points by Sheraton Houston Southwest

“Welcoming”

Reviewed 29 July 2012

Dear rhondalport, We appreciate your feedback on your recent experience at our hotel. We are truly sorry to hear of your negative experience with our front desk of your fall in the lobby – we hope you are ok. We understand your frustration and disappointment and know how important it is to have a caring and helpful staff. We apologize... More

smallhanded

toronto

53 reviews

14 hotel reviews

Reviews in 20 cities

21 helpful votes

“Sometimes Good Value Isn't Enough”

Reviewed 3 May 2013

This was my 2nd stay at this hotel and I am usually a big fan of 4 Points across NA given the value provided. However, this time, I'm not sure the great price was enough. My stays in Houston are usually very packed so I really am only spending sleep time at a hotel which is why the combination of... More

See 5 more reviews by smallhanded for Houston

smallhanded has 1 more review of Four Points by Sheraton Houston Southwest

“Good Value”

Reviewed 29 December 2012

Dear smallhanded, Thank you for taking the time to share your feedback on our hotel with us. We appreciate your loyalty to our hotel, but are disappointed to hear of the issues you experienced during your most recent stay. We know how important it is to feel comfortable in your guest room, as well as stay connected when you’re traveling.... More

LovedLV

33 reviews

7 hotel reviews

Reviews in 14 cities

30 helpful votes

“Boutique Business Hotel”

Reviewed 26 April 2013

I had a 2 day seminar at the Four Points hotel on the Southwest Freeway in Houston. The seminar was very informative and the room was a very nice stay if you are there for business or a romantic stay. I did enjoy the roominess of the room however, the decor was very dark.

See 2 more reviews by LovedLV for Houston

Dear LovedLV, Thanks for sharing your positive feedback on your recent stay with us. We are glad to heart you found our hotel accommodating for your seminar and that you enjoyed our hotel features. We look forward to welcoming you back on your next visit to Houston! More

Gary M

Skokie, Illinois, United States

13 reviews

3 hotel reviews

Reviews in 5 cities

“This place has really improved. Very nice room”

Reviewed 15 April 2013

I have stayed at this hotel about 5 years ago and at the time it was a little rundown. I remember back then that it was getting dated and a lot of hotels were passing it up. So, I was making a last minute booking for a medical appointment and for some reason it was hard to find a place... More

Dear Gary M., We are so pleased to hear your positive feedback regarding your recent stay with us. It is great to hear how satisfied you were with our hotel and accommodations and that you recognized improvements we have made since your last stay. We look forward to welcoming you back on your next visit! More

Joel D

Lexington, Kentucky

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“Good Value”

Reviewed 14 April 2013

The hotel is a great mid-level place to stay about a 10 minute taxi ride from downtown. Taxis are expensive in Houston and I paid $15-17 each way to get to the convention center and back. Pros: Wonderful desk, heating system, bed, shuttle within a three mile radius, and great restaurant food at reasonable prices. Cons: The sink faucet is... More

Dear Joel D, Thank you so much for your positive feedback on our hotel. We are glad to hear you found our hotel convenient, the restaurant delicious, and your guest room comfortable. We apologize for any inconveniences with the faucet or internet you experienced in the room though. We hope you will be back to stay with us soon! More

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Four Points by Sheraton Houston Southwest Hotel Reviews

Four Points by Sheraton Houston Southwest

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