We visited this hotel for a weekend "staycation" and got an excellent "staycation" rate (being offered to Texas and Louisiana residents) on an executive level room on the 19th floor. The hotel is huge, and it is gorgeous, befitting all the special events held there. It is also in an excellent location for anyone wishing to visit downtown Houston. It... more

We arrived at the Hilton about 2pm. The valet staff was efficient and friendly. We had a "trainee" checking us in. He was also very friendly and seemed to be learing his job quite well . We ask for change for a $20 and that he had to get help with - seemed only one person could open the cash... more

beautifull decorated hotel in the center of Houston, the bed was awsome and the room service is excellent, very professional and helpfull, front desk not very friendly. more

Located next door to Houston's Toyota Center, the Hilton Americas is probably the best major chain hotel located downtown. Typical of many hotels in the same chain, rooms are generous in size, better on the executive floors than others, with pretty good corporate rates available. The downside of this hotel is the lack of availability whenever major conventions are in... more

I stayed at the Hilton Americas for five nights in August. Check in was busy but it went quickly and smoothly. The rooms are spacious with up to date furnishings. Housekeeping was good but sometimes the rooms were not cleaned until past noon. The entire property is modern. We ate at the restaurant one time. The breakfast buffet was $18.... more

I stayed there for business. I FedExed business packages via hotel but one went gone missing. I made enquires a few times at hotel and FedEx but came back with a answer "NO RECORDS". After wirting official claim document to hotel manager they came back with a reply that they found it on their office. Hotel service & facilities are... more

Stayed two nights for a conference at the adjacent convention center, and had some problems with very inconsistent service. First, let me say that the banquet staff was wonderful and dealt with some last minute changes quckly and efficiently. But check-in was a disaster. My flight was delayed and I arrived at the same time as a large group attending... more

My friends and I traveled to Houston to see a concert at the Toyota center. We were really excited that such a nice hotel was so close to the venue. Or so we thought.... We arrived Friday night and checked in easily. The room did not have a pleasant smell, but you got used to it after a while. Saturday... more

I have stayed at this hotel on at least 4 trips. It is a very great location right outside the toyota center and in the hub of business districts. I usually pay extra to stay on the executive floor for the evening refreshments and breakfast with free fitness center. I'm disappointed that the executive center is becoming hardly worth the... more