I'm just completing 5 nights in this Hilton which were I able to change the building sign, I'd replace the "I" with an "E" given experiences. Surly staff in the restaurant who you have to chase down at breakfast for juice and coffee. Tired rooms with NO SAFES (get real Hilton!) and very dated/aged furniture, lumpy, dumpy beds that are... more

My husband and I chose to have our wedding at the Hilton on Post Oak. Apart from being a lovely hotel in a great location, the service that we received from our Event Coordinator, Rachel Hudson, was outstanding. Our first meeting with Rachel was the moment that we knew we had found the venue for our special day and the... more

We recently had a 550+ wedding reception at the Hilton Post Oak in October, and couldn't be happier with the experience. The ballroom was absolutely gorgeous and our coordinator, Rachel went beyond the call of duty handling all our minor last minute crises and quirky guest requests. As a culturally mixed couple (Indian and American), our needs were different for... more

If you are planning to have a wedding there, DO NOT be deceived! The ballroom is beautiful but the management is probably the worst I’ve ever seen in my life. The catering and sales manager will NOT treat you like a customer, rather just a sale and money in her pocket. And if you would like to complain to her... more

I checked in, the person asked me if I it was my first stay at the Post Oak, it was. He said he wanted to make sure he took good care of me and gave me a complimentary upgrade me to the exec level. All good except they charged me for it and now the mgr says since I wanted... more

My family and I stayed there for 4 nights. We decided to try this Hotel after staying, 1 month before, in the JW Marriott by Galleria. This is a much better hotel. We booked rooms in the Executive Level and 2 out of 4 rooms were upgraded to suites. The suites were nice, had a kitchenette but no window in... more

I stayed at this hotel for 4 nights, and had a great experience, overall. I arrived for late check-in, and a nice room had been kept for me. The staff was very helpful, and responsive. It has a very good buffet breakfast, and a nice open-air pool. The room was large, and very clean. While the hotel is near busy... more

I've been staying here on and off for the last 3 years, mainly because I want the Hilton points, but I'm starting to wonder if it's worth it. This week, for two days, couldn't get ahold of the Valet because they had phone problems. I made them aware of it on day 1, it shouldn't have taken two days, or... more

I live in England , but visit Houston on business for many months on and off and my wife and I always stay at the Hilton Houston Post Oak. The staff are courteous, friendly and very helpful and the beds are great ! more