This " Hilton" was not up to what I perceive as Hilton standards. We had 3 people and had to be shuffled to 3 different rooms before we had enough beds to accommodate us and I told them ahead of time that we had 3 people. The second room, we had to go to the desk 3 times to tell... More

Stayed here for the weekend , enjoyed the comfort , great bed and room ideal after a long flight Service is great esp at the bar , the girl was very busy but always found time for great service Breakfast excellent When next in Houston I will make sure I stay here

excellent in every way. the staff and hotel met or exceeded our expectations in every way. We have stayed with them in the past. each experience is as the last.... a pleasure. All Hotel costs a rising. Hilton offers the best value for a full service hotel.

When traveling and experiencing airline issues the worst that can happen is to experience a bad hotel. I have a bad traveling experience due to weather. Got to hotel late and exhausted. Hotel crew walk the line to help me feel better. After a long working day welcome greetings by staff make a difference. (Including security)

I booked a week before I needed the hotel - and it was All Stars (NBA) weekend so hotel prices were absolutely insane. Therefore I paid a massively inflated price for this hotel and was disappointed by that, but it couldn't be helped and the high demand was not the hotel's fault, nor was the fact that due to business... More

From the time we stepped inside the door, the staff were friendly and attentive. The front desk staff, bellmen, and restaurant servers all provided great, authentic service. The lobby area appeared newly remodeled, and our room was clean and functional. We had an issue with the air conditioning not working properly; however, engineering was up within three minutes of our... More

if every hotel in the USA had this attitude to service - OMG where wpould we be? Strange location but everyone had the right attitude...had to call the Hotel GM to say 'THANK YOU The executive club was well organised and the shuttle took my wife to the galleria for shpping!..even was taken in the golf buggy to my car... More

I wasn't looking for anything special, just a standard chain hotel in West Houston and this one more than fit the bill. It’s a very standard Hilton and from reading reviews I was afraid I’d find it run-down. However I found the elevators, hallways and my room to be very clean and fresh – perhaps some of the refurbishments mentioned... More

went here with hubby. Visited spa, purchased at hotel boutique - ate sushi...actually nice considering you are "stranded" without anywhere else to go and zero public transport. Stay in the atrium two - tower> insist on upgrade. Nice spa!!!!