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All 437 Houston hotels

Courtyard Houston I-10 West/Energy Corridor

3.0 of 5
12401 Katy Freeway, Houston, TX 77079
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Courtyard Houston I-10 West/Energy Corridor
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66%
Ranked #167 of 437 hotels in Houston
Most recent review
4 of 5 stars Reviewed 22 April 2013
LasVegasReview Las Vegas
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33 reviews from our community

    Trip type
Traveller rating
    8
    14
    7
    2
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Date Rating
Las Vegas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 April 2013

I loved this hotel. The bed was soooooo comfortable. I slept reallyyyy well. The hotel was clean the bathroom was clean. I enjoyed the cable tv. The A/C was awesome. There was only one problem, the rear exit door would not allow me to exit from the inside at about 6am when I needed to leave and get to my... More

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
24 April 2013

Dear Las Vegas Review, Thank you so much for sharing your comments about your recent stay. I am very sorry you had issues with our exit door and because of this we are checking all of our exit doors to ensure they operate correctly. We appreciate your patronage and look forward to having you as our guest the next time... More

Wilmington, DE
Top Contributor
84 reviews 84 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 21 April 2013

This was my first visit to this Courtyard. It has the newly remodeled Bistro which is nice. There was also a fitness room and because I'm an earlier riser, I had it to myself. However with only 3 machines, it could get tight real fast. Room was standard - the towels did seem fairly thin for a $200+ per night... More

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See 9 more reviews by Woodstock1968 for Houston
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
22 April 2013

Dear Woodstock1968, Thank you for staying with us and sharing your experience. We do have plans to expand our exercise room some time soon, definite date to be determined. I will definitely look into our towel inventory to ensure we have adequate towels for our guests. And I will look into the banana issue with our Bistro manager because we... More

Austin, Texas, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 April 2013

Quiet, cool and peaceful despite being only a few yards off I-10. Staff was absolutely remarkable. Paperwork, which is usually a nightmare for large groups, was handled wonderfully. We were all placed close to one another, we got good individual attention, there was no confusion or difficulty getting bills sorted, rooms were fairly nice, and parking was plentiful. We really... More

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
22 April 2013

Dear Lon B, Thank you for taking the time to give a detailed recommendation of our hotel. It is our goal to provide our guests with a memorable stay and from what I read we achieved that goal with you. We hope to have you as our guest once again. Sincerely, Steve Ryan General Manager More

Calgary, Canada
1 review
1 of 5 stars Reviewed 10 April 2013

I have stayed at the Marriot Courtyard a couple of times, but never again. Their bookings are unreliable and they have extremely poor customer service. They overbooked my room despite a guaranteed room that was booked 2 months in advance. Their “remedy” was an offer to put me in a hotel down the street at their expense. To add insult... More

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
12 April 2013

Dear N1KRider, Thank you for sharing your experience you had with a walk situation you had with our hotel. I am very sorry that we had to put you at another local property. It is never our intent to have our guests stay at a competitor, however there are occasions where this unfortunate situation occurs. As the new general manager... More

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South Pasadena, FL
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 23 March 2013

Stayed for a week with business over near Eldridge. There are back-ways vs trying to cross traffic in AM to make u-turn. Pros: all staff pitches including sales people pitch in to try and get everyone's breakfast/coffee orders going in morning as fast as possible. room furnishings were in good condition. It is quiet near back area (3 level) of... More

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Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
25 March 2013

Dear upintheairgirl, Thank you for taking th time to share your experience with us. I am sorry your stay and your colleague's stay were met with less than stellar A/C's. We are currently in the process of performing preventative maintenance on all of our units so they run quieter and are more efficient. I appreciate your patronage to Marriott Hotels... More

Calgary, Canada
Top Contributor
58 reviews 58 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 18 March 2013

Only stayed one night doing hotel hopping. Used downstairs conference room for a course late February. The room was OK but not as nice as the common/conference area may appear. Didn't use any of the facilities. Weekend rate was decent. Careful with the water tap handle, it pinches your hand to the marble. The entire hotel seem to be not... More

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See 14 more reviews by chunerrrr for Houston
Steve R, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
22 March 2013

Dear Chunerrrr, Thank you for taking the time to share your experience about your recent stay. I am sorry that you had noise issues with your room and our water handle pinched you. The location of the property does get noisy sometimes depending on the time of day. We are actually in the process of coming up with a solution... More

Fredericksburg, Texas, United States
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 March 2013

Brief two night stay. Check in and out was effortless. Clean and contemporary with best prices in town. While the breakfast is extra, it is cooked to order and offers healthy choices. Rooms were spacious and recently remodeled. Very comfortable!

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Jon C, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
8 March 2013

Dear HaapyTrvlr, Thank you for writing a review about your recent stay with us at the Courtyard by Marriott - Houston I-10 West. We are always excited to hear back from our guests, and are very happy that you had a great stay with us. We look forward to welcoming you back the next time you are in Houston. Kindest... More

Tulsa
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 March 2013

I stayed here on a four-day trip and was not thrilled. It starts out promising with a very nice lobby that features several seating areas with a bistro and business center and free cookies, but my room was quite average. I expected much better from a Marriot Courtyard. My room faced Dairy Ashford Road and was very noisy along with... More

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See 10 more reviews by onthegoreview for Houston
Jon C, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
8 March 2013

Dear onthegoreview, I am sorry to hear that you did not have an enjoyable stay with us last week. I apologize about the noise which came from the highway. The layout of our building has a few rooms which face towards the highway, and we are more than happy to accommodate any requests to have a room which faces the... More

Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 February 2013

We thoroughly enjoyed our stay at the Courtyard. Check in was a breeze, the room clean and comfortable. The pillows were actually substantial. Much better than the flat ones often available. Best part was the new Bistro. A quick flavorful breakfast before hitting the road. Sure beat fast food. We found the hotel to be well located with several highly... More

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Jon C, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
8 March 2013

Dear HalleGrace, Thank you for staying with us, and we appreciate your very nice feedback. We were excited to have you stay with us. We look forward to welcoming you back the next time you are visiting Houston. Warmest regards, Jon Craven General Manager. More

houston
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 January 2013

We went here for business/fun so we decided to stay here since it is near everything. When we arrived, the receptionist was very helpful. The place was beautiful. Very nice layout. We did ate breakfast at the bistro. It was good but a bit pricy. I will definitly stay here again.

Was this review helpful? Yes
Jon C, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
16 January 2013

Dear tazimi, Thank you for writing a review about your recent stay with us at the Courtyard by Marriott - Houston I-10 West. We are always excited to hear back from our guests, and are very happy that you had a great stay with us. We look forward to welcoming you back the next time you are in Houston. Kindest... More

 
 
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Additional Information about Courtyard Houston I-10 West/Energy Corridor

Also Known As:
Courtyard Houston i-10 West/Energy Corridor Hotel
Courtyard Houston i-10 West/Energy Corridor Hotel Houston
Courtyard Houston
Houston Marriott
Houston Courtyard
Address: 12401 Katy Freeway, Houston, TX 77079
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #167 of 437 hotels in Houston
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The newly renovated Courtyard Houston I-10 West hotel places you in Houston's Energy Corridor, near Houston's famed Galleria Mall and the prestigious Westchase District. We are within minutes of many popular area attractions, such as Baseball USA and City Center. Business travelers appreciate our close proximity to companies, including Citgo, Shaw, BP, Exxon-Mobil, Conoco Philips, and RAC Training Center. Our brand new lobby features flexible spaces to relax, recharge, and reconnect. Plug in to the latest news, weather, and airport information on the GoBoard! Free Wi-Fi and casual seating areas provide space to relax or remain productive. Grab a quick bite or linger with friends and colleagues in The Bistro, offering extensive healthy and hearty breakfast options each morning. Guests of our hotel in Houston, TX also enjoy our on-site fitness center, pool, Whirlpool, and 24-hour business center. Your stay at our Courtyard Houston I-10 West hotel is sure to be a comfortable, productive and enjoyable one! ... more   less 
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