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Four Points by Sheraton Houston, Memorial City


Hotel class 3.0 of 5
10655 Katy Freeway, Houston, TX 77024
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Reviews you can trust

81% Recommend
4.0 of 5 stars 11 reviews
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4 of 5 stars
Columbus, OH
8 Oct 2009 | Trip type: Business

I was appalled when we pulled up late our first night there. The area looks really bad. Construction (that looks abandoned), loud freeways, and overall just a bad location... so we thought. After a couple days we found an adorable outdoor mall-like area a few blocks away with a variety of stores and restaurants. It would have been nice for... more

Management response from
Fourpointsgm, General Manager

Hi there; Thank you for the feedback, the hotel is conveniently located directly next to the "new" City Center which features a Studio Movie Grill and numerous contemporary restaurants. Its a great place to walk around in the evenings after a meal and shop. We are also located less than a mile from Memorial City Mall which is one of...

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5 of 5 stars
Dallardsville, TX
8 Oct 2009 | Trip type: Family

This is a really great hotel. I've stayed in the 5 star places and this is one of my favorite hotels to stay. My three boys play travel baseball and we stay at this hotel whenever possible. The rooms are large with many great amenities, including flat-screen tvs, cordless phones, and seperate thermostats for each room (in the suite). The... more

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5 of 5 stars
San Antonio, TX
7 Aug 2009 | Trip type: Family

All aspects of our stay at this hotel were excellent. The staff treated us like we were royalty. The rooms were spacious and the beds were very comfortable. Construction wasn't quite finished so I'm sure the signage is easier to see from the highway now and maybe the pictures in the rooms have been rehung. The front desk manager, Viren... more

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5 of 5 stars
Huatulco, Mexico
9 Jun 2009

I've travelled many times to Houston and like the Sheratons because of their location and the Starwood Preferred Guest plan. However, it was only at the first of this year that I finally decided to try out the Four Points in Memorial City. What a grand surprise! Whereas in Four Points Southwest the front desk staff had been occasionally rather... more

Management response from
Fourpointsgm, General Manager

Thank you for taking the time to acknowledge Barbara, Karen and Viren, I will ensure they see your comments. I was delighted to see that your first stay at a Four Points by Sheraton was a great experience ! The hotel opened in March 2008 and we receive numerous compliments about the service, decor and quality of the beds! The...

Loved it!
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5 of 5 stars
San Antonio
8 Jun 2009 | Trip type: Couples

I loved this place. My wife and I stayed here on our anniversary. I read some of the other reviews, looked at Google Maps to get the street level view of the location and figured to give it a shot. It is right off the highway so it was easy to find, once we entered the hotel the people at... more

Management response from
Fourpointsgm, General Manager

Thank You for taking the time to provide me with the feedback about your stay. I was delighted to read that you enjoyed the hotel and the offerings. The TV's in the guestrooms are actually 32" flat screens and are a great feature when relaxing. The breakfast buffet is available every morning starting at 6:30 a.m. we offer a full...

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3 of 5 stars
9 Feb 2009 | Trip type: Business, Solo travel

Stayed here 3 nights visiting a customer in the middle of January, 2009. Positives: Hotel has undergone recent renovation. Beds, refrigerators, work areas, bathrooms appear to be updated. Free coffee in the morning. Free business center with printers. Location is convenient at the intersection of 2 major roads, and many good restaurants within 5 minutes drive. Negatives: Location is at... more

Management response from
Fourpointsgm, Manager

Hi and Thank You for your comments! The Four Points Houston Memorial City opened in March 2008 after undergoing an extensive renovation and re-design. We have received many compliments about the quality of the property and the superior service levels. I took the initiative to purchased a decibel reader as a result of your comments to identify the noise levels...

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5 of 5 stars
St. Joseph
12 Dec 2008 | Trip type: Couples

I stayed here over Thanksgiving with my Boyfriend and dog. They were nice enough to upgrade us to a suite because of our dog and the front desk and wait staff were so nice! The room was clean and comfy. Our breakfast service to the room was wonderful and quick! I also really liked their workout facility. The equipment is... more

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1 of 5 stars
London, UK
25 Nov 2008 | Trip type: Business, Solo travel

...........traffic noise bothers you while you try to sleep. The hotel is located right at the intersection of Katy Fwy. and Sam Houston Tollway. Rather, I should say the intersection is located almost on top of the hotel; the Tollway is almost literally on top. The first room they gave me (5th floor) faced Katy Fwy. The noise was awful.... more

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4 of 5 stars
Winter Park, FL
20 Oct 2008 | Trip type: Business, Solo travel

The hotel is located at the intersection of the beltway and I-10. Although you can hear traffice in your room it will not keep you up at night. Apparently the hotel was a Radission which has been totally remodeled. Although most of the rooms are in the high rise building there are also motel style rooms which open to the... more

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4 of 5 stars
Louisiana
9 Sep 2008 | Trip type: Family

My family and I stayed at the hotel for Hurricane Gustav. Our stay was wonderful. Everyone there was pleasant, especially Johnny. My husband was extremely pleased with the services. The room was clean and neat. It felt great to be in a place that we were comfortable about for our kids who are 4 and 2 years old. We will... more

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Four Points by Sheraton Houston, Memorial City Also Known As

  • Four Points Houston
  • Houston Sheraton
  • Houston Four Points
Address: 10655 Katy Freeway, Houston, TX 77024