Great hospitality. Friendly service. Manager Rizwan, front desk clerk Henry and driver Nicole made my stay in Houston a pleasure. Nicole, always prompt and efficient, shuttled me to my workplace each day and never failed to provide a laugh to begin the day. These are professional and personable people and serve Crowne Plaza Brookhollow with distinction. More

We have several functions per year and have had tried many hotels., none can compete with the service we get at the Crowne Plaza Brookhollow in Houston. The rooms are always clean and taken care of. The Staff is always so helpful.. We will not go anywhere else for our functions. More

I wanted to recognize the Employees at this hotel. I've been staying at this property for the last 4years. I have many chooses to pick from when it comes to staying at hotels. The staff has always been very friendly and consitant. Always smiling when you go check in they call you by your last name and that means alot... More

The hotel was very nice and clean and were very accommadating of our group. We were able to use the work out facilites at a nearby gym which was very nice. The best thing was the Front Desk Manager Rizwan, Rita. He called me by my name each time i came to the desk and was extremely helpful with transportation... More

This was a business trip for me and I was made welcome as soon as I arrived. Nice hotel and rooms were lovely and cleaned everyday. Friendly staff on reception especially Nicole who transported me about everyday via the courtesy hotel bus. More

I used to stay here a couple of years ago, and went back because I had fond memories of manager's happy hour I the club room, much like the Marriot Residence Inn happy hour, snacks and drinks were served for a couple of hours at the end of the day. Alas, things have changed and the bean counters have gotten... More

I travel every week , and always look forward to my time in Houston, Texas, at the Crown Plaza. From the greeting from Henery at the front desk, calling you by name, to the rest of the staff that just want to make your stay enjoyable. Ordering room service Ali is always cheerful, greeting you with a good hand shake... More

I wanted to take the time to inform the Leadership staff that they have an amazing employee working for them. I typically do not take the extra time to fill out accomodations but this employee deserves a huge compliment. I met Aurelia Gaskin approximately a month ago when I traveled to Houston for business. She greeting me at the counter... More

we spent 3 nights here & I must say the front desk staff were beyond cool & very patient. Beds were comfy & clean & the wifi worked well. I was extremely content with the entire duration of our stay! any room with a balcony & an awesome view over looking the city works for me! More