Great boutique hotel close to the baseball field, theaters, music. Expensive but excellent restaurant, reminicent of a small New York restaurant. Accommodating staff. more

We reserved a room at the Lancaster because of a Frommer's recommendation. We realized our mistake immediately by the musty smell and worn 'everything'. We even tried to give them the benefit of the doubt and look at a second room. Terrible. There were holes in the upholstery. A threadbare desk chair. Stains on the walls and floor. I have... more

I stayed at the Lancaster for one night to catch an Astros game which was within walking distance(10-12 blocks). The valet was just going through the motions when he took my car but the front desk staff were very friendly and check in was quick. With the artwork and the wood the hotel lobby has a nice older feel to... more

If you can imagine walking into a world of the past, the Lancaster is a piece of heaven. From the bistro to the one of a kind paintings on the wall, this hotel is a part of history. We stayed here while enjoying a quiet evening at Jones Hall and just loved it. You have to expect some of the... more

I came in to Houston to visit some clients. When I pulled up the door man greeted me and offered to carry my luggage. I thought he was exceptionally friendly. When I went into the lobby/ front desk area the hotel looked dated, I was a little concerned. Check in was quick, nice staff. The room again was dated, but... more

The hotel valets scratched our rental car and would not take responsibility for the accident. Then, when I left my coat in the room after checking out, I called immediately, only to be told that the coat was not there. When I called repeatedly for the next couple of days, saying I was 100% sure I had left my coat... more

For those that do business in Houston, Texas sometimes its hard to find quality & price at the same time. I'm usually afraid of staying in older hotels but The Lancaster pleasantly surprised me. This past November I had a 3 day business trip and I needed something downtown but I had a budget. Many of the hotels downtown will... more

Went to concert in the downtown area, and did not want to drive home, so we booked a 4* via Hotwire. Check in/out was easy , and the staff was very helpful. But the condition of the hotel was less that spectacular. It's an older hotel, so I expected to trade some wear for character. Fixtures are old (knobs, faucets),... more

My husband and I checked into the hotel approximately 3 hours ago and checked out 10-15 minutes later. I was a guest at the hotel a few years ago and I must say that I was quite surprised by its present condition. The arrival: when we arrived, the valet attendant was not available nor was the door attendant. It took... more