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All 425 Houston hotels »

Hilton Houston Westchase

3.5 of 5
9999 Westheimer Road, Houston, TX 77042-3802
Hotel amenities
Ranked #127 of 425 hotels in Houston
4.0 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
    16
    21
    6
    7
    1
Date Rating
Lola1958
Philadelphia, Pennsylvania
Top Contributor
58 reviews
11 helpful votes
4 of 5 stars Reviewed 16 January 2012

I stayed here for business, it was comfortable once they got the air conditioning in my room working. Seems it is an older system and they have to physically turn the valve for heat or air conditioning which is located in the ceiling in the bathroom. They were quick to respond to my complaint and the room cooled down quickly.... More

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TheWanders
New Jersey
Senior Contributor
47 reviews
10 helpful votes
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

This is your average business class hotel. The room deco is older as you will find in most Hilton Hotels, they are in the process of remodeling the lobby and downstairs hallways, working on the elevators which causes long waits in the morning and evenings, esp if you are on one of the top floors. Breakfast in the PH lounge... More

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llcoold
Holland
Contributor
19 reviews
7 helpful votes
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

The hotel is about a 10 minute drive from a major shopping area, and has plenty of restaurants right across the street at a mini-mal. There is also a great Irish Bar in this same mini mall. Hotel rooms are very nice, but the smoke/heat sensors are about 1 ft from the bathroom doors. As a result, if someone leaves... More

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jcoe
High Point
Contributor
19 reviews
4 helpful votes
5 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

I travel to Houston frequently on business, and I always enjoy my stay at Hilton Westchase. The Hilton is convenient to Westhiemer Road, which has a lot of places to eat. There is an Outback, Chili’s, Starbucks, and a few other restaurants in the complex across the street, so it’s an easy walk to any of these. On the back... More

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NicoleLuxe1
1 review
4 of 5 stars Reviewed 18 November 2011

The staff here are very attentive, knowledgable of surrounding area and hospitable. They have a complimentary shuttle that will pick you up or drop you off within 5 miles of the hotel. I came to Houston for a conference and the hotel was very helpful in making sure that I got there on time and the driver gave me his... More

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David Fusto, Director of Sales at Hilton Houston Westchase, responded to this review
21 November 2011

We appreciate the time to comment on your recent trip to Houston and our hotel. We take tremendous pride in our staff and the service they provide. I will personally see what room you were in and get with our engineering staff to see about the water pressure. We invite you to stay with us again. Thank you. David Fusto... More

Laura_BP_10
New Haven, Connecticut
Contributor
20 reviews
7 helpful votes
4 of 5 stars Reviewed 10 November 2011

I'll start this review by disclosing that someone else paid for my stay, as I was there for a conference. I do not know what my bill even was. That being said, the rooms were very comfortable and the food served during the conference was above average for conference food. The staff were pleasant in every interaction I had with... More

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steve scott, Director of Sales at Hilton Houston Westchase, responded to this review
15 November 2011

Thank you for staying at our property and your comments on your review. We take tremendous pride regarding our staff and the service they provide. We invite you to stay with us again. Please feel free to contact me directly. Sincerely, David Fusto Director of Sales and Marketing More

jefftf1
Los Angeles, California
Contributor
15 reviews
5 helpful votes
2 of 5 stars Reviewed 20 October 2011

I'm not usually a Hilton guy, but attended a conference at this property so stayed there recently. Staff was invariably very nice, which was a big plus. They also have abundant free parking. That was about all that was above average, at least for me. Bed was decent, but not nearly as comfortable as the beds in the new Holiday... More

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steve scott, Director of Sales at Hilton Houston Westchase, responded to this review
15 November 2011

Dear Sir, Thank you for staying at our property and taking the time to send your review. This is a great tool to get customer feedback so that we can improve our service and product to you and other guests. I apologize for the inconvienences you experienced during your stay. I wanted to let you know that we are currently... More

bjandljtravels
Midwest
Senior Contributor
22 reviews
9 helpful votes
4 of 5 stars Reviewed 3 October 2011

I came close to giving this hotel an overall average rating - but the friendly service of the front-desk staff kicked it up to a very good rating for me. The hotel has some deficiencies - first, it is not really a "full service" hotel like other Hilton properties. There is no valet and if they have luggage service I... More

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steve scott, Director of Sales at Hilton Houston Westchase, responded to this review
15 November 2011

Thank you for your review. This is a great tool to get customer feedback so that we may improve our facility and product to you and other guest. I wanted to make you aware of some of the improvements we are making to the hotel. In the next serveral months we will be fininishing the refresh of our lobby and... More

vita_bene
Dallas, Texas
Contributor
13 reviews
6 helpful votes
4 of 5 stars Reviewed 30 July 2011

I stayed at this hotel based on a search from my limited list of preferred flags and probably would not have picked it if I'd been driving looking for it. It's hard to outrun '80s design but I'm also learning it's hard to stay on Westheimer for less than $200/night and would rather stay in one of these than a... More

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trini_r
trinidad
Contributor
13 reviews
18 helpful votes
4 of 5 stars Reviewed 24 July 2011

This hotel was in a great location on Westheimer road. Close to lots of restaurants and shopping. Will definitely stay here again. More

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Hilton Houston Westchase Also Known As

  • Hilton Hotel Houston
  • Hilton Houston
  • Houston Hilton
Address: 9999 Westheimer Road, Houston, TX 77042-3802

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