We stayed at the Westin Hotel just outside of the Dallas/Fort Worth airport on February 9th. It was an unexpected stopped as we were heading to Boston but due to a snow storm, our flight was cancelled. When we landed in Dallas, we headed outside to look for the shuttle. After a little bit, we called as we hadn’t seen... More

Everyone that we encountered from Brandon at the front desk at check-in to Gary the shuttle driver was not just professional but professional along with a great personality. We were to stay there just one night because of a missed flight connection but enjoyed to hotel so much that we decided to stay an extra day! We ate at the... More

The customer service is excellent at this property. Ms. Walter is the manager on this shift and she is an absolutely delight. The lone downside are the toiletries. The soap dries your skin like no other. It's not unique to this property, but every time I stay at a Marriott or Westin and get inferior toiletries, I want to jump... More

Stayed here one night on a layover and had a very good experience. Room was immaculate, comfy bed, nice large wall-mounted flat screen TV. Starbucks coffee in the room. My only complaints about the stay were that the shower was just barely hot enough -- since I was sick at the time, I was in the mood for a very... More

Located close to the airport. Found the room to be up-to-date with flat screen TV, comfortable beds and lots of water pressure for the shower. The big added bonus was the in-room and the conference room had free wifi. The staff were all friendly and helpful. The conference facilties were good. They had a hot breakfast which I found to... More

This is a very good airport hotel with small perks that really make a difference: free wifi throughout the hotel, even in the conference room areas. Newspapers placed on a credenza outside the elevators. (And fast elevator service.) Very good service and food throughout the dining and bar areas. Prompt shuttle service to the airport. Well-staffed with employees who are... More

This is your typical mid-range Westin. The location is great with regard to the airport, downtown Dallas or Fort Worth, etc. We have stayed here several times and it has always been quiet and well maintained. The bar is kind of fun with friendly staff. The gym is above average; they have a multi-function piece of equipment. (why doesn't every... More

I love Westin's, and this hotel proved why. Shuttle service was prompt from the airport. Check-in was a breeze from a very friendly staff member. I was told that as an SPG Gold member, I had been upgraded to the "Executive Floor." I'm not sure what makes the "executive floor," which turned out to be on the 12th floor, so... More

My wife and I stayed here for the weekend as part of a week long trip to DFW area. The room was very clean, modern, and comfortable. The bed was very comfortable, as were the previous experiences at the Westin. The most frustrating and absolutely irritating thing at any hotel is having to endure listening to some annoying noise all... More