The service here was exceptional - five star service at a three star price. The staff were all very helpful with any requests I had. As a tourist, the location was not ideal, as you need a car to get around, but as I was there for business, their free shuttle bus (free to within a 5 mile radius) was... more

My first Staybridge experience and I loved the chain. However this week was probably a bad one for this hotel. As the other reviewer noted the kids romped all over the hotel. They dominated the breakfast and dinner buffets and left trash everywhere. Basically they total overwhelmed the hotel staff. The staff tried their best but they are used to... more

THIS WAS WITHOUT A DOUBT THE WORST HOTEL STAY EVER! After our stay, I wrote a four page letter to the Omni headquarters, it was that bad, to which I basically received a response of "we'll forward this info on to the hotel manager." However, that doesn't help because the manager IS the problem. Members of my family booked 7... more

We had to evacuate for Hurricane Rita, and I chose this hotel because they take Pets for a $75 charge, and I was able to find a 2 Bedroom 2 Bath suite with a kitchen! It was perfect for a family with 3 kids and two dogs. FREE Hi-speed Internet, which was great! The FREE Breafast is wonderful when you... more

We stayed the weekend at the Staybridge Suites in Las Colinas recently and we had a wonderful experience. Upon arrival, the staff was the friendliest and most helpful of any hotel that we had ever stayed in. We stayed in the 2 bedroom 2 bath suite and there was plenty of room for 6 people and our dog. The room... more

Hotel was more than we expected. The staff was friendly and helpful, the managers reception is better than some buffet's I've eaten at. We stayed in a 2 bedroom with 2 teen aged children. The room was laid out perfect, with a TV in each bedroom and the main room. The courtyard is setup with a retaining wall behind it,... more