Staying at the Residence Inn Irving, is like being in a bad movie. The check-in took forever, due to a very unmotivated deskclerk. The room, (they are all suites, like a medium sized studio apartment) was not only dirty, but the loveseat had stains on it, ewww. And, the carpet was stained. So, I refused to take my shoes off....
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We are currently under new management and have new staff in place. Our suites have been fully renovated and updated. Our service standards are high and we strive to accommodate every need. While your stay was less than acceptable, we do hope that you will stay with us again and experience for your self what the new Residence Inn DFW...