A year ago we stayed at this hotel, but at that point it was clean, but old. I can handle that, but this year with a new owner id is DISGUSTING & DANGEROUS! We contacted the Fire Marshall of Kemah because behind the bed is an electrical outlet without a cover that was dangling. They had plugged a lamp cord... More

First of all the pictures are nothing like the real hotel, We book in December for our weekend the end of April 2013, we were givin a price of $83 when we arrived they tried to charge us $139 we were told that the hotel had a new ower as of January and they were under no obligation to honor... More

Participated in the KEMAH TRIATHLON - made reservation way in advance. Used Passport Inn as it was the closes hotel to the start line of the triathlon. WHAT A MISTAKE!!!! We had the king suite - where do i begin...the clerk told us that the door was stuck and that we would have to kick it a few times at... More

The hotel was literally falling apart! The flooring from the 3rd floor was sitting in a pile on the second floor just outside of the rooms! Toilet was full of human feces, fire alarm was taken down and wires hanging from ceiling. Electrical problems: ceiling fan lights were not burnt out, but not working, air conditioner unit coils exposed to... More

We stayed here because it was pet friendly. When we got to the room, there was a large stain on the carpet in front of the door, but we didn't think anything of it. Our dog went with us just about everywhere, and when we had to leave him behind, we put him in his crate. When we checked out,... More

When we checked in, we asked for a nonsmoking room and got a smoking room. The sheets were stained, there was a dead cockroach on the floor, and an old mini tube of toothpaste on the floor by the vanity area. The floor is not level so when laying down you head is slanted down. (If you have reflux, I... More

the first problem I came accross was the manager took the room price out of my account twice then proceeded to lie to me about it until I went to my bank to confirm the transaction's. When we got to the hotel I found the room I had reserved was not the room I got even though the reciete clearly... More

We are retired educators and were looking for a one night stay. We booked our room and then our husbands read the reviews and wanted us to get out of it. We called and found that it had recently been bought by a new person and that they were cleaning and renovating. We decided to chance it. Robbie and Tabitha... More

I stayed in this motel last year and it has completely changed this time I stayed 3 days for my anniversary. Found out that the ownership changed and the new owners have flipped it upside down. Major changes have been done to the rooms and the service. Brand new AC units, Our room had a nice 32 inch LED TV... More