We arrived on Friday afternoon to a very COLD lobby, temperature wise, front desk help were very cold and we were told the heat was out in the lobby. Should of been first Warning!!!. Cold rooms, no hot water for three (3) days no vending machines with soda's or any other items in them, no extra towels, wash rags or... more

This was the worst hotel I have ever stayed in in my life!!!! We went to Killeen for Thanksgiving/family reunion. We arrived late (about midnight) but the hotel was totally empty. We had suites reserved. The lock on the door didn't work, the pull out bed had dirt on it, the sheets and towels were filthy. When we asked for... more

My stay started with a room that didn't have a working phone. After two days of going down to the desk, I was finally moved to another room. Unfortunately that phone didn't work either and there wasn't a TV Remote.. I went back to the desk and was informed that I could just move to another room on another floor... more

Well first let me start off by saying sorry for my title...But there was NO other way to title it !!!! The rooms were booked 3 months in advance and were put on hold with a credit card. We had got there at 4:30 pm. Upon arriving we had asked for our rooms and they told us that they were... more

The Free Internet Acces does not exist. "they are working on it, the technician has been called". Other guests were told the same line for an entire week. I barely survived one night. The rooms and common areas are circa 1970s at best. This hotel is not safe for anyone who has any type of allergies. After 15 minutes in... more

I contacted the hotel and set a date and got a confirmation number from them. They didn't take a credit card number, which was weird, but I dismissed it. I called back a month later cause I had to change my checkin date and they had actually booked my room for January instead of March even though I had clearly... more

Our first night there, there was a party in the bar which ended up with a riot out in the parking lot. We had to call front desk to inform them of it, the police were called. Apparently some of the partiers were guest on the same floor, arguing and fighting till 3am, again the police were called. Continental breakfast... more

I spent three nights at Howard Johnson. Front desk service was very polite and upon initial entry the hotel appeared very clean. However, all of this ended a the front desk because the room was horrible. The bathroom was very small and soap scum was visible on the showerhead. The sink area was less than clean. There was a nasty... more

Worst place I have ever stayed. I had no other choice becuase I could not find a room anywhere else. They charged me over $80 for a room that was falling apart and smelled like mold. The service was also bad. When I called down for a wakeup call, no one anwsered. This place sucks, do not stay there. You... more