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All 51 Lubbock hotels »

Courtyard by Marriott Lubbock

3.0 of 5
4011 South Loop 289, Lubbock, TX 79423
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Ranked #18 of 51 hotels in Lubbock
4.0 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    6
    7
    4
    0
    2
Date Rating
Cryoking
Contributor
20 reviews
7 helpful votes
4 of 5 stars Reviewed 18 February 2012 NEW

Hotel has been totally redone! Lobby is fantastic, nice indoor pool & spacious workout room. Rooms look awesome, with 2 exceptions- the toilet & heater. I noticed right away the heater looked old, very out if place in this awesome room. Well, guess what woke me up @4am? Bingo! The fan made a sound like it was hitting something. I... More

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spectrecat
Clovis, New Mexico
Contributor
13 reviews
1 helpful vote
5 of 5 stars Reviewed 19 January 2012

We stayed at this property for one night, and should we ever be in the Lubbock area again, we will probably return to it! We appreciated the wonderfully friendly staff! The room was very comfortable, and I loved the modern, elegant decor (I don't think my spouse or the kids cared!) We took advantage of the indoor pool. Complimentary coffee... More

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TexPat78
London, United Kingdom
Senior Reviewer
10 reviews
2 helpful votes
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

Having been called to Lubbock for a sick family member, I was put up in the Courtyard. After 10 hours on a plane from London and a direct visit to the hospital to visit my loved one it was lovely to come back to such a comfortable and clean room. Grabbed some food from the pantry and retired to only... More

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aircrftmec
Highland Village Tx.
Senior Reviewer
7 reviews
8 helpful votes
5 of 5 stars Reviewed 28 October 2011

Very clean rooms and exceptional staff at this hotel. We traveled to Lubbock to tour the collage and take in the game. We had 2 rooms 1for mom and dad and 1 for the girls, well the heater did not work in the girls room and when I called the front desk to report the problem the manager was at... More

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barrylynas
Joshua, Texas
Reviewer
3 reviews
1 of 5 stars Reviewed 22 October 2011

We were booked for 2 nights. After the first night, we were out most of the following day. When we returned at 4:30pm, the room was exactly as we left it that morning. In other words, NO MAID SERVICE. When I went to the front desk to complain, the front desk person went in the back to talk with the... More

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bendsley
Amarillo, Texas
Senior Reviewer
10 reviews
5 helpful votes
4 of 5 stars Reviewed 2 July 2011
2
people found this review helpful

Nice hotel overall. Rooms are nice looking with a recently renovated design. Front desk staff is nice and attentive. Food service in the lobby area is nice to have and serves quite tasty food. Close to several restaurants and easy access to and from Loop 289. Like most hotels, the wireless internet access is pretty slow. They advertise high-speed internet,... More

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sonomatanning
California
Reviewer
4 reviews
9 helpful votes
5 of 5 stars Reviewed 13 December 2010
1
person found this review helpful

As a platinum marriott member, I have never ever ever receved better service at a Marriott property in my life. From check in until check out, i was welcomed, made welcomed, and every need met without staff being overbearing or intrusive. Was told many times "thank you for staying with us". The bar/deli was closed during the day, but the... More

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redtexas
Texas
Contributor
20 reviews
11 helpful votes
3 of 5 stars Reviewed 13 April 2010

There are many great Courtyards out there with plush bedding, nice paint and pictures on the walls, and generally comfy and nice furniture. This is not one of them. Although this is a fine Courtyard, it's more like a downgraded Fairfield to me. (Speaking of the Fairfield next door, that's even worse). The bed was trampoline-like, but was okay. The... More

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drichrx
Roseville, California
Top Contributor
400 reviews
207 helpful votes
3 of 5 stars Reviewed 23 September 2008

Came here on a business trip, and try to stay at Courtyards whenever I can. This is a decent and very clean Courtyard, that has not been upgraded to the new renovated rooms. However, the furniture, bed, and other aspects of the room are in good shape. I was very happy with both the room, and the location (can walk... More

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TharaldsonCorporate, Hotel Management Company at Courtyard by Marriott Lubbock, responded to this review
25 August 2009

I would like to thank you all for the feedback on our hotel. We value all feedback from our guests and utilize it to evaluate what we are doing right and what can be done to improve each stay for all our guests. We are always open to suggestions as we continuously look for ways to improve our guests’ experiences... More

Ultimatetravelking
Chicago, IL
Top Contributor
174 reviews
375 helpful votes
1 of 5 stars Reviewed 29 June 2008
1
person found this review helpful

I almost gave this hotel the Okay, but some problems rating. There were four things that I consider major problems - 1) When I lifted the toilet seat, there was massive poop splash back under the seat! YUCK!!! YUCK!!! YUCK!!! 2) It was 98 degrees and the air conditioning could not keep up. The room was about 85 degrees. At... More

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Courtyard by Marriott Lubbock Also Known As

  • Courtyard Lubbock
  • Lubbock Courtyard
  • Lubbock Marriott
Address: 4011 South Loop 289, Lubbock, TX 79423

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