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Lubbock

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Hotel class 2.0 of 5
6624 IH 27, Lubbock, TX 79404
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Reviews you can trust

89% Do not recommend
2.0 of 5 stars 9 reviews
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By trip type
All (9)
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[ Date ] [ Rating ]
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2 of 5 stars
Dallas-Fort Worth
5 Oct 2009 | Trip type: Business

The folks working at ths motel are working hard at improving the facility. However, it appears there was profit taken without much put back in repair and upkeep over the years. The four days we were there I changed rooms two times for various reasons. Any complaint/concern I had was addresed to the authority they had to make me happy.... more

Filthy Room
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1 of 5 stars
odessa
27 Jul 2009 | Trip type: Couples

I stayed here on a spur of the moment trip to Lubbock due to a family emergency. This was the only room we could find, but when we go to our room, we found open beer in the mini-fridge, coffee maker dirty, and just general filth around the room. Most of this was not noticed until the next day due... more

Management response from
raretraveler_9, General Manager

We look forward to your responses and feedback on our hotel. I would like to apologize that our hotel did not meet your expectations. I have researched the problems you encountered and have taken actions to correct them. Our hotel has undergone many changes in the last few months including staff, renovations and management company. We are constantly striving to...

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4 of 5 stars
City, State Orlando, Fl.
9 Jun 2009

I am not sure this is the sort of review you are looking for but I was so excited I wanted to let someone know. On my recent Business Trip to Lubbock Texas, my mission was to try and find a nice hotel for our 2010 week long conference for 150 people or cancel it. Our budgets had been cut... more

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1 of 5 stars
Nebraska
14 Mar 2009 | Trip type: Friends getaway

Hotel was very dirty. Rooms were small, dirty and smelled. I didn't see any bugs like others mentioned. Staff was courteous. The rooms were way overpriced for what was there. We stayed at several motels in Texas and this was the highest priced one and the dirtiest one that we stayed at. Would not advise anyone to stay here until... more

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1 of 5 stars
Texas
12 Dec 2008 | Trip type: Couples

Here is a time line of what happened. I will say at the outset that I was given a complete refund. However, I could have been robbed for more. 11/28 - Checked into (non smoking) room (105). My wife pulled back top cover sheet. Bed had not been made. Night desk clerk put my wife and I in another room.... more

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2 of 5 stars
Elizabethtown, Pennsylvania
17 Nov 2008 | Trip type: Friends getaway

Pros - great price, decent location, free breakfast, hot tub/pool included Cons - room condition - not updated, not very clean, microwave didn't work more

Management response from
Undueheartache, Sales & Marketing

We, at the Hotel Lubbock Regency, would like to thank this guest for their comments and let them know that we are working to improve the conditions of our rooms and the entire property daily. While we always like to hear when we have done well, it is just as important for us to know when we have not. Anyone...

Roach Hotel
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1 of 5 stars
New Mexico
8 Nov 2008 | Trip type: Business, Family

This is one stop the "ORKIN MAN" hasn't made, but desperately needs to. I agree with the comments.The continental breakfast is crawling on the walls, help yourself! Adding insult to injury we got the smokers room. Horrible squeaky bed. Dated furniture. Totally disgusted, more

Management response from
Undueheartache, Sales and Marketing

The Lubbock Regency would like to respond to this comment dated 11/8/08. We would like to apologize to this guest for any issues they had with their room. With regaurds to roaches, we believe it funny that the guest would bring up Orkin, since they service this property monthly and we call them back to retreat areas when notified of...

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2 of 5 stars
dallas, tx
9 Jul 2008 | Trip type: Couples

Front Desk Agents do not ask for ID or CC verification when checking in, and three times we had to have keys remade for the room and they never asked for a guestname or ID!! We had stayed here last year and was an OK place (very rundown but what you should expect for the price) - and it now... more

Management response from
Undueheartache, Sales and Marketing Manager

The Hotel Lubbock Regency, would like to thank all of our guests who have recently left reviews and comments on this web site as well as others. We have noted the comments revolving around this guests stay and find it very important to respond the the concerns around safety and security. The Lubbock Regency is very concerned with the safety...

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1 of 5 stars
Tulsa, OK
16 Jun 2008 | Trip type: Family

This place had roaches crawling in the lobby. There is no A/C in the hallways and a window unit in the room...it didn't work worth a darn. It was hot...there was no vent in the bathroom. I had to wake the hotel clerk up to check in. The cleaning people were mouthy. This is total Ghetto...don't do it...no matter how... more

Management response from
Undueheartache, Sales and Marketing Manager

To all of the valued guests of the Hotel Lubbock Regency, we want to let you know that we apreciate your business and that there have been many, many changes to this property since this review was written. As many will notice we are no longer a Ramada Inn and with that we have changes management staff and have completed...

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Red Roof Inn Address

6624 IH 27, Lubbock, TX 79404
Lubbock hotels Red Roof Inn
2.0/5.0
9