Holiday Inn Express Hotel & Suites Lubbock West 2.5* (TX) - Hotel Reviews

Also Known As:: Holiday Inn Express Hotel And Suites Lubbock West

Address: 6023 45th St, Lubbock, TX 79407

Phone Number:

Region: United States > Texas > Lubbock

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Family Hotels in Lubbock

#5 Business Hotels in Lubbock

Price Range: ££

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Wide-open skies and rugged landscape characterize this region, known as the South Plains. Growing larger each year, this bustling city still retains its West Texas charm, and when you stay at our hotel's facility in Lubbock, we'll make sure you get a big dose of Southern hospitality. Because we're right off Highway 82, we're just minutes from Covenant Medical Center, Texas Tech University and the businesses of downtown Lubbock. The hotel's staff is also happy to assist if you need to host a seminar or gathering in one of the event rooms. To prepare for the meeting, feel free to use the Business Center and the complimentary wireless HSIA. While you compare hotels in Lubbock, keep in mind that we're just moments from South Plains Mall and short walk from Canyon West Shopping Center. For more information on the city's history visit the National Ranching Heritage Center or the Buddy Holly Center. Our accommodations are also close to Main Event, Joyland Amusement Park, the Depot District and the American Wind Power Center. The Holiday Inn Express® Lubbock West hotel has premium amenities at a price you can afford. Sample all your breakfast favorites at the free, hot Express Start Breakfast Bar before exploring Lubbock, or hit the hotel's Fitness Center for an invigorating workout. Visit us on your next trip and enjoy unique features like our aquarium that houses a catfish named Paws. ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Travelocity, Venere, Expedia, Olotels, Hotwire, Cheap Tickets, Priceline and Agoda so you can book your Holiday Inn Express Hotel & Suites Lubbock West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

HappyCouple3333

Austin

Senior Contributor

31 reviews

24 hotel reviews

Reviews in 22 cities

14 helpful votes

“just the best”

Reviewed 5 May 2013

Wow! I noticed that this hotel was rated #1 for hotels in Lubbock ... I can see why. Upon check-in I was greeting in the best way by Alicia who was so sweet that I might get a cavity. She found me a quiet room at a great 'senior' rate and even offed a list of dinner delivery services as... More

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NZXG02

Midland, Texas

Contributor

12 reviews

9 hotel reviews

Reviews in 8 cities

3 helpful votes

“Great Hotel”

Reviewed 28 April 2013

We had a really nice time at the hotel. The staff is really nice and helpful in every way possible. The rooms are nice and clean and very spacious and the breakfast was really good. Thanks for a great weekend!!!!!!

Was this review helpful? Yes 1

Thank you very much for choosing to stay with us. The entire Team is very happy to hear you enjoyed your visit; we all enjoy the hospitality we may provide. We hope to see you again soon, have a wonderful Spring. Amanda Fielding General Manager More

katmcw85

Del Rio, Texas

22 reviews

Reviews in 9 cities

13 helpful votes

“Overall, nice.”

Reviewed 21 April 2013

We stayed here for 2 nights and paid using our rewards points. The room was clean and had a small kitchenette area with extra sink, microwave and refrigerator. The shower had plenty of pressure, and our room was quiet. My only gripe was that the AC was noisy, as was the exhaust fan in the bathroom (think small plane taking... More

See 2 more reviews by katmcw85 for Lubbock

Thank you very much for your detailed review. It is so very important for us to know both positive and constructive feedback. I would like to know which room you were in so I may attend to the air conditioner and the fan in the bathroom; it does not sound normal. My email is amanda.fielding@hiexpresslubbock.com or you may contact me... More

Jens S

Erfurt, Germany

16 reviews

12 hotel reviews

Reviews in 13 cities

1 helpful vote

“Feeled not welcome as Priority Club Member”

Reviewed 18 April 2013

I have stayed for one night at this property and used my Priority club points to pay the room. I think I got the worst room the hotel has. I could hear the elevator all the night. I could not sleep very well. Furthermore the hotel changed my reservation from 2 Queen to one King and I had to ask... More

I would personally like to thank you for using your points with us; it is such an embarrassment to myself and the team to hear of your experience with us. Being a member with our brand is a very big deal to us. I would like to look into this further so we may coach on this experience, our service... More

Marilyn N

Denton, Texas

1 review

“Excellent Service”

Reviewed 13 April 2013

From check in to check out, every single person went above and beyond to make me feel comfortable; every time I went to the lobby for a newspaper or just to ask a question about the area, the staff was SO friendly and just made me feel like a family member. I've not stayed in many hotels where the entire... More

Thank you so much Marilyn for your kind words. The entire team is very hospitality oriented I am happy to hear you all had such a wonderful time. Holiday Inn Express and all IHG properties are very training oriented; it is so empowering when you love what you do and the brand you work for. Everyone here just loves to... More

danarbrad

2 reviews

Reviews in 2 cities

2 helpful votes

“Great Service”

Reviewed 18 March 2013

What a great experience! We stayed here while we played in a volleyball tournament and from my first conversation with Amanda on booking our block of rooms until we checked out, we were treated as true guests. Amazing service, clean rooms, great breakfast for our team! The attendant at the breakfast area was incredibly kind and helpful and wished our... More

We appreciate you choosing us for your team! I am in hopes they had a great time in the tournament. It was truly a pleasure to block your rooms; we will see you next time. Have a wonderful summer! See you soon, Amanda Fielding General Manager More

Midnightred2003

Alpine, Texas

29 reviews

15 hotel reviews

Reviews in 10 cities

20 helpful votes

“We Love Staying Here!”

This hotel is a great place to stay, It's nice and quiet, and the staff is like family! Alicia, the night manager was a huge help and made us feel at home. We will always choose this hotel when we visit Lubbock.

Thank you very much for taking time to tell us about your experience; Alecia is wonderful. We appreciate your choosing us; I am glad to hear you enjoy staying with us. Have wonderful travels! See you soon! Amanda Fielding General Manager More

jami_in_tx

Arlington, TX

Top Contributor

149 reviews

19 hotel reviews

Reviews in 52 cities

48 helpful votes

“Just What I Expect from a HIE”

This location has everything I expect when I stay at a Holiday Inn Express. The place is clean, breakfast lady is friendly, and I like the fact that they have an indoor pool! We had a great one-night during our sprink break road trip!

See 3 more reviews by jami_in_tx for Lubbock

I am so happy to hear your spring break was enjoyable; it is so much fun to get to spend time with the family. Thank you for taking the time to let us know your experience. We hope we can see you again soon, Amanda Fielding General Manager More

Jawline

“Super helpful and friendly staff and clean!”

Reviewed 17 March 2013 via mobile

Great breakfast. Super friendly staff. Very helpful in booking block rooms for volleyball tournament. This is our new home for tournaments in Lubbock. We had nothing but good experiences here for the moment of booking to checkout. Rare to find this kind of quality and service today!

Was this review helpful? Yes 2

Thank you so much Jawline for choosing to book your block with us, everyone enjoys what they do so much we are happy we could provide you the service Holiday Inn Express is known for. We enjoyed meeting you all. We will see you again soon! Amanda Fielding General Manager More

BrennerBBQ

Reviewer

4 reviews

“Great service at this hotel.”

Reviewed 16 March 2013 via mobile

We are here for a volleyball tournament. The rooms are nice. I feel safe staying here with my kids. The front dest attendants are friendly and helpful. Only one tiny downfall is that I like soft beds and these are not soft. The room does have a fridge and a microwave in it. Love that !! The breakfast was also... More

Everyone is happy to hear you enjoyed your stay with us, I hope the tournament finished well. I am very sorry the sofa bed was not as plush as needed; we would be happy to add some comforters next visit while we find a more permanent solution. Thank you for choosing our hotel for your travels! Amanda Fielding General Manager More

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Holiday Inn Express Hotel & Suites Lubbock West Reviews

Holiday Inn Express Hotel & Suites Lubbock West

173 reviews from our community

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