We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Lubbock

Free Newsletter

Interested in Holiday Inn Lubbock-Hotel & Towers and Lubbock?

We'll send you updates with the latest deals, reviews and articles for Holiday Inn Lubbock-Hotel & Towers and Lubbock each week.

  • Save Holiday Inn Lubbock-Hotel & Towers
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d99219?ext=true&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_BOOKNOW

Holiday Inn Lubbock-Hotel & Towers


Hotel class 3.0 of 5
801 Ave. Q, Lubbock, TX 79401
Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

Reviews you can trust

52% Do not recommend
3.5 of 5 stars 32 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (32)
Friends getaway (0)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
Ohio
9 Dec 2009 | Trip type: Business

I travel often. Had a long trip. Lots of laundry to do. The public (pay dryer) wasn't working well. Ran it twice and clothes were still wet. Talked to desk, maintenance man comes along and helps me out. Along comes HOPE, she works for the hotel as a commercial employee. She offers to dry my clothes in the hotel's industrial... more

Save Review
5 of 5 stars
cleveland
28 Oct 2009 | Trip type: Business

have stayed here twice this month, great staff and management. They do value frequent travellers and acknowledge Priority club members good room for the price, managers cocktail on tuesday, decent workout room, great breakfast, quiet location with a shuttle to the airport I travel for a living (pilot), wish all my overnights were this good more

Management response from
Dee Dee Riley, General Manager

Thank you very much for your review of our property. We are very happy that you are satisfied with your stay and with the Holiday Inn Hotel and Towers in Lubbock, Texas. We strive to satisfy all of our guests needs and it is so nice to hear positive things enforcing that we are doing our job.

Save Review
2 of 5 stars
Portland, OR
18 Oct 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I was checked in by a robot that said all of ten words to me during the entire 3 minutes I stood in front of her. When I arrived at the room it was a little warm so I tried to kick on the AC. The digital control panel worked but no air came out so I called the robot.... more

Management response from
Michael Khan, GENERAL MANAGER

Thank you for your comments on Trip Advisor. We take all guest comments very seriously and use them to improve our service on a daily basis. I do apologize for the inconveniences that occurred during your stay. We have addressed your concerns and taken corrective action to prevent this happening in the future. Thank you for choosing Holiday Inns of...

Save Review
3 of 5 stars
Austin, TX
15 Jul 2009 | Trip type: Family
1
person found this review helpful

We booked this hotel through Priceline and ended up with a non-smoking King room plus a hide-a-bed in the sofa. The room was clean with no odor, and the King bed was very comfortable. Hotel staff at the front desk was friendly and check-in and checkout were seamless. The pool was clean, though a little small and didn't have a... more

Management response from
Michael Khan, General Manager

Thank you for your review with Trip Advisor. I sincerely apologize for the inconviences that you experienced during your stay. We are striving to make improvement on a daily basis as we take guest service very seriously and always want to provide the best service possible. Comments like yours help me to do so. Please stay with us again if...

Save Review
4 of 5 stars
Austin
15 Jun 2009 | Trip type: Family

First some perspective, we'd been on the road for 6 nights, this was night 7 and my husband was determined to get us as far down the road home as possible. We were exhausted and ready for bed, having slept in a trailer (called a cabin by the lodge in Chama, NM) the night before. We arrived close to midnight... more

Management response from
Michael Khan, General Manager

Thank you for your comments and we are glad that you enjoyed your stay with us. Please come and stay with us if you are back in Lubbock.

Save Review
2 of 5 stars
Midland, TX
4 Jun 2009

My mother and I stayed at this hotel on June 2, 2009. I had an early morning surgery scheduled for June 3 so I only needed to stay here for one night. I booked this hotel through hotwire and paid $66.97 with taxes and fees. This is what I encountered: This hotel should be ranked lower. Only one elevator working... more

Management response from
Michael Khan, General Manager

Thank you for your review of our hotel. Each review is taken very seriously and helps us to continually improve our service as well as our property as a whle. We hope that you will visit us again the next time your travels find you in Lubbock.

Save Review
2 of 5 stars
texas
22 May 2009 | Trip type: Couples

When we checked in we were given a regular room instead of a suite. We asked why and they said that is what you booked. They did bring us a refrigerator and a microwave. No, my room was the same price as friends who had the suite. Walking down the hall there was a room service tray left in the... more

Management response from
Michael Khan, General Manager

Thank you for posting your comment on Trip Advisor. I do apologize for the inconvenience you experienced while here. We strive to provide the best customer service to all of our guests. We hope you will stop by again the next time you are in Lubbock.

Save Review
4 of 5 stars
Frisco
25 Mar 2009 | Trip type: Family

We have stayed in this hotel three times over the last couple of years while visiting our kids attending Texas Tech University. The hotel has a good location and seems to have been renovating different aspect of the hotel during each visit. There is always a something new or different. The employees are very friendly and helpful and we have... more

Save Review
2 of 5 stars
8 Feb 2009 | Trip type: Family

This is an older hotel that has been remodeled. The room was clean but it just felt like an old hotel with new paint. The hotel is located in the downtown area, and you must drive across town to get to restaurants and shopping. It is not the best part of town to be in at night. We arrived late... more

Management response from
Michael Khan, General Manager

Thank you for choosing the Holiday Inn Hotel and Towers in Lubbock, TX for your stay in January and writing a comment about our hotel on trip advisor. We apologize that your stay did not meet your expectations as we strive to ensure that all of our guests leave with a 100% satifactory status. Our air conditioners have been replaced...

Save Review
5 of 5 stars
Dallas, Texas
1 Feb 2009 | Trip type: Business, Couples

We had a GREAT stay at this hotel. I don't know why others have given negative reviews. I travel a LOT and was very satisfied with this hotel in nearly every way. The property has a great location, is updated, and our room looked and worked great. Their "pillow menu" is cool. Don't like the pillow, order another. The restaurant... more

Check Rates and Availability
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Holiday Inn Lubbock-Hotel & Towers? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travellers trust
Travellers Who Viewed This Property Also Viewed
£51*
Check Rates ABS:HotelCheckRates-d239990?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Lubbock, TX
£42*
Check Rates ABS:HotelCheckRates-d109606?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
£38*
Check Rates ABS:HotelCheckRates-d241650?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Holiday Inn Lubbock-Hotel & Towers?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Centre
  • Add Photo
  • Add Video

Holiday Inn Lubbock-Hotel & Towers Also Known As

  • Holiday Inn Lubbock Hotel
  • Holiday Inn Lubbock
  • Lubbock Holiday Inn
Address: 801 Ave. Q, Lubbock, TX 79401
Lubbock hotels Holiday Inn Lubbock-Hotel & Towers
3.5/5.0
32