We stayed at the Holdiday Inn Express Lufkin, Texas over the Christmas holidays. From check in to check out there were no problems. Make sure to grab a cookie at the front desk when you check in! The room was clean, the bed comfortable. There are several dining places nearby. Two within walking distance. Would I stay here again. Absolutelly.

Stayed at the Holiday Inn Express Lufkin South for an Academic Decathlon meet with a group of students. Very efficient check-in, all rooms were very clean and modern, and all advertised amenities worked. Love the ceiling fans - so important in Texas! It was also very nice to have the extra sink in the room for our groups to get... More

I stay in hotels over 100+ nights a year, most of which are Holiday Inn or Express and know the procedures for the front desk. I also work with franchisees that own a service business and know customer service. This hotel needs to train its staff in customer service! First, the girl at the desk was not friendly or helpful.... More

I stay in Lufkin once per year for an event in town. This time we gave the Holiday Inn Express a try, and were happy we stayed here. Upon driving up to the hotel it looks like a typical Holiday Inn Express, with plenty of parking and set off the highway a bit so that there is not road noise.... More

For a Holiday Inn this was a very nice room. I even had my own private balcony. The internet service was terrible but the staff tried everything they could to help. The manager called me after my stay and apologized for the bad internet service. She assured me that they found the problem and fixed it. I would stay here... More

Awesome stay! Loved everything about the hotel! Check in went smooth, girl at the Front Desk was extremely nice and helpful. Room was beautiful and looked very modern. Had a nice tv with many channels, fridge, coffee pot and microwave. Nice bathroom and comfortable beds. Didn't hear any noise and slept great. Free breakfast was really good with lots of... More

Check in about 11 pm needed to leave early in the morning. Loud party in room next to mine. Contacted front desk and it did get quiet for a bit. Was awaken again at 3 am when the real party started. The hotel offered me another room in stead of shutting down party . After that I could not go... More

Was there this past weekend for my mother's funeral. Was informed that we could reserve a block of rooms on military discount as long as my husband checked in first using his ID. The day of ck in was a nightmare. Sonya at the front desk stated that we were informed the incorrect thing, and would not honor the price... More

We visited Lufkin, TX for a family reunion and stayed at the Holiday Inn Express. Right at check in we were greeted warmly by Crystal at the reception and she made sure we got a clean room and exactly what we wanted since we have young children. She gave us exceptional customer service. Our room was very clean and the... More