We stayed at the Hampton Inn. Our room had a huge area of mold on the ceiling and a large hole in the carpet just before you walked in the bathroom. The front desk clerk was not helpful so we asked for the manager to call us. We never received a call. We will not stay here again! more

Room was clean and plenty large. The hotel and the rooms are worn and need to be updated. When I arrived I waited at the front desk before the clerk came out of the back room to check me in. I am going to check out the Marriott down the street. more

I've been travelling a lot lately, and this was the first time in a while that I encountered a less than friendly front desk reception. The parking lot was pretty empty, I was definitely the only one to walk in to the hotel - not another soul was in sight, yet I was greeted with a half-hearted forced smile with... more

We booked a room five days in advance for a hurricane evacuation with check in on a Thursday. We received a call on Monday at 8:00pm cancelling our reservations. We were told the cancellation were due to a storm watch. My husband asks if we arrive on Thursday will your doors be locked and the answer was she didn't know.... more

This hotel is very nice - 1 CLEAN 2 Quiet 3 Nice size rooms 4 Front desk is friendly 5 Good location 6 Brightly lit parking lot 7 Breakfast area is nice My room also had a refrigerator and microwave. I like that feature! I travel the country and am finding that some of the Hampton Inns are falling short... more

Great hotel for the business traveller. Rooms are large, clean bright and refreshing. Free wireless is complimentary & breakfast was nice. Hotel however does not serve Dinner, however you will find plenty of restaurants around Lufkin. Only one drawback, its on the main road and can get a bit noisy when the big rigs pass, however that is not a... more

I made reservations for six rooms through the hotel sales department on 8/29/05 for 10/07/05 and given one confirmation number for all six rooms. I was told to "be sure and cancel by 6 pm if plans change". I cancelled the reservation on 9/14/05 and was given one cancellation number for all six rooms. On 10/11/05 $402.28 was withdrawn from... more

By far the nicest hotel in Lufkin, TX. Hotel features multiple room types to meet all needs. All rooms feature refrigerators & microwaves. I'd recommend the king suite with a small sitting area in the room. Free continental breakfast each morning. Only knock on the hotel is that is right on 59 and nights can be pretty noisy when you're... more